Receptionist - Waterberg

**Hospitality and Outdoor - New Vacancy - Receptionist**

**Luxury Lodge - Waterberg**

**Requirements**:

- Matric
- Minimum of 2 years previous Front of House Experience
- Previous Lodge experience is preferred.
- Strong administrative skills, including experience with reservations, invoicing, and reporting.
- Attention to detail in housekeeping and maintenance, ensuring high standards across the lodge.
- Experience managing inventory, stock control, and financial records.
- Excellent communication skills and ability to handle guest feedback and complaints effectively.

**Responsibilities**:

- ** Guest Relations**: Ensure smooth check-ins/outs, provide excellent service, and resolve guest issues in coordination with senior management.
- ** Administration and Reservations**: Manage daily reports, guest billing, payments, and reservations while maintaining accurate records.
- ** Housekeeping and Maintenance**: Maintain the lodge’s standards and resolve maintenance issues, including spot-checking rooms.
- ** Curio Stock Control**: Manage inventory, stock orders, and secure storerooms, ensuring accurate financial reporting.
- ** Staff Management**: Lead, train, and maintain effective team relationships, promoting teamwork and ongoing staff development.

**Package on offer**:

- Live in position
- Meals on duty/meal allowance
- Medical aid and provident fund contribution

**Starting Date**: ASAP