Junior IT Technical Support Consultant Jb3369
5 days ago
Shift Rotation, Hybrid Role, Umhlanga, Durban - Information Technology
**Junior IT Technical Support Consultant (JB3369)**
**Shift Rotation, Hybrid Role, Umhlanga, Durban**
R12 000 per month, plus shift allowance
**Duration**: Permanent
**Overview**
**_Important Note:_**:
**Minimum Requirements**:
Bachelor's degree in information technology or related field is a plus.
Alteast 2 - 3 years of support experience
Strong technical and product knowledge, including hardware and software components.
Proficiency in Office 365 and experience with servicing certificates.
Familiarity with third-party service provider products and the ability to troubleshoot related issues.
Sound understanding of network connections and functions.
Excellent interpersonal skills with the ability to build relationships with clients and colleagues.
Effective communication skills, both written and verbal, to interact with clients and convey technical information clearly.
Proactive problem-solving abilities and a customer-centric approach.
**Duties and Responsibilities**:
Process client requests and resolve incidents promptly to ensure optimal infrastructure functionality.
Collaborate with third-party service providers to address and resolve issues as required.
Maintain functional network and infrastructure for clients.
Perform regular network and infrastructure maintenance tasks to ensure stability and performance.
Ensure timely closure of support tickets and effective communication with clients throughout the resolution process.
Strive for optimal Business Service Continuity (BSC) performance by proactively identifying and addressing potential issues.
Focus on achieving high levels of client satisfaction through exceptional service delivery.
-
Junior Support Consultant
2 weeks ago
Durban, South Africa Entimex Full timeOur company is the sole distributor of the premier management information software within the education sector in Southern Africa. This is a dynamic role where you will be responsible for providing online and telephonic support for this software. At times you will be required to provide onsite training. You will ensure client issues are responded to in a...
-
Technical Support Manager
1 week ago
Durban, South Africa Veritas IT Solutions Full time**Job Description & Responsibilities**: - Management and Direct Report Responsibilities - Manage direct reports of various positions, such as Technical Support & Help Desk team members. - Supervise technical support workload and delegate tasks as needed to various team members. - Perform periodic performance reviews for each direct report which will...
-
Junior Technical Support
2 weeks ago
Durban, South Africa Lead HR Consulting Full time**Responsibilities**: - Microsoft 365 Setup of Mail, SharePoint, OneDrive - Setup of client machines - Desktop/Laptop Support - Identify and troubleshoot hardware and software issues, both remotely and in person, delivering technical resolutions as they arise and identifying root causes - Maintain a service desk ticketing system, logging, monitoring and...
-
Junior IT Support Technician
6 days ago
Durban, South Africa Debt Solution South Africa Full timeAre you passionate about technology and eager to kick start your career? We are currently seeking a friendly and motivated individual to join our team as a Junior IT Technician. As a Junior IT Technician, you will have the opportunity to gain valuable hands-on experience while supporting the IT infrastructure of Debt Solution SA. In this role, you will...
-
Branch Manager
1 week ago
Durban, South Africa Humres Technical Recruitment Limited Full time**Branch Manager - Permanent Technical Recruitment** **Must be South African citizen with full work permit** **Interested in a recruitment leadership role for an international group recruiting for the UK market? If an earning potential of more than ZAR 120,000 per month is attractive, then please read on.** We are looking for an individual with strong...
-
Technical Support Engineer
6 days ago
Durban, KwaZulu-Natal, South Africa Hikvision South Africa Full timeHikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full line of innovative CCTV and video surveillance products. Since its establishment in 2001, Hikvision has quickly achieved a leading worldwide market position in the...
-
Junior Consultant Sales
3 weeks ago
Durban, KwaZulu-Natal, South Africa Absa Group Limited Full timeJob title : Junior Consultant Sales (FAIS)Job Location : KwaZulu-Natal, DurbanDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryProvides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve...
-
Technical Service and Support Professional
15 hours ago
Durban, KwaZulu-Natal, South Africa Rubiconsa Full timeKey ResponsibilitiesAttend to customer technical support requests received electronically or via phoneVisit sites locally, nationally, and internationally to assist in commissioning new systems, diagnosing faulty equipment, and troubleshooting other issuesSupport senior support engineers in their casesAssist sales consultants with technical inquiries about...
-
Junior IT Support Technician
7 days ago
Durban, South Africa Freedom Stationery Pty LTD Full time**Job Title**: Junior IT Support Technician **Key Responsibilities**: - Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including remote installation, configuration, and troubleshooting of computer hardware, software, and peripherals at the mining sites. - Diagnose root cause problems, determine possible solutions,...
-
Junior Customer Service Consultant
2 weeks ago
Durban, South Africa Nova Oral Care Full timeNova Oral Care is a leading provider of innovative and high-quality oral care products designed to enhance smiles and promote overall dental health. We are looking for an enthusiastic individual to Join our new branch in Kloof KZN. **Position Overview**:The **Junior Customer Service Consultant** at Nova Oral Care plays a crucial role in delivering...
-
Sales and Technical Support Agent
1 week ago
Durban, South Africa Cellular Citi Group Full timeKZN’s award winning Vodacom Franchise Dealer with 11 Stores is looking for dynamic Technical Support Consultants for our Vodacom Store in Bluff Towers Shopping Mall. We are looking for experienced, self motivated and customer orientated Technical Support consultant to foster efficient sales and after sales service. As part of our Group strategy and...
-
Sales and Technical Support Agent
2 weeks ago
Durban, South Africa Cellular Citi Group Full timeKZN’s award winning Vodacom Franchise Dealer with 12 Retail stores is looking for dynamic Technical Support Consultants for our Vodacom Stores in Westwood, Workshop and Bluff Malls We are looking for experienced, self motivated and customer orientated Technical Support consultant to foster efficient sales and after sales service. As part of our Group...
-
Sales and Technical Support Agent
1 week ago
Durban, South Africa Cellular Citi Group Full timeKZN’s award winning Vodacom Franchise Dealer with 11 Retail stores is looking for dynamic Technical Support Consultants for our Vodacom Stores in Westwood and Bluff. We are looking for experienced, self motivated and customer orientated Technical Support consultant to foster efficient sales and after sales service. As part of our Group strategy and...
-
Onsite Technical Support Engineer
3 days ago
Durban, KwaZulu-Natal, South Africa Vexall Full timeVexall, a leading provider of IT services and consulting solutions, seeks an experienced Onsite Technician to join their team. As a technical expert in the field, you will be responsible for ensuring the successful installation and maintenance of Vexall's service offerings.Key ResponsibilitiesThe ideal candidate will have:A proven track record of delivering...
-
Sales and Technical Support Agent
5 days ago
Durban, South Africa Cellular Citi Group Full timeKZN’s award winning Vodacom Franchise Dealer with 11 Retail stores is looking for dynamic Technical Support Consultants for our Vodacom Stores in Workshop, Westwood and Bluff We are looking for experienced, self motivated and customer orientated Technical Support consultant to foster efficient sales and after sales service. As part of our Group strategy...
-
Technical Services Itsm Consultant
2 weeks ago
Durban, South Africa iOCO Full timeJOBNUMBER **iOCO03374** - CONTRACT TYPE **Contract** - CONTRACT TYPE: **OnSite** **The Role**: **Skills and Experience**: **What you’ll do**: - Provide expert guidance and technical consulting services in the design, configuration, and implementation of CA Service Management solutions for clients. - Customize and tailor CA Service Desk Manager (CA...
-
IT Support Technician
7 days ago
Durban, South Africa Disruptive IT Full timeCore Description **Key Deliverables / Primary Functions** **Primary Function** - Respond and resolve support requests and service tickets - Installing and configuring client computer systems. - Responding to client IT support requests. - Meeting with clients to diagnose software, networking, or hardware issues. - Providing technical support on-site or via...
-
Junior Consultant
2 hours ago
Durban, KwaZulu-Natal, South Africa SNG Grant Thornton Full timeJob specifications: Responsibility for portfolio of clients (individuals, trust companies and cc's) Perform the following engagements: Compilation Engagements in terms of ISRS 4410 Independent Review Engagements in terms of ISRE 2400 Accounting Officer. Engagements in terms of the Close Corporations Act Ensuring that proper planning is performed before...
-
IT Technical Support
2 weeks ago
Durban, South Africa iComputing Solutions Full timeA good understanding of Windows OS & Mac OS. The ability to problem solve on the spot & spec custom solutions. Providing technical support remotely & onsite. **Salary**: From R10,000.00 per month Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma...
-
Associate Consultant
6 days ago
Durban, South Africa SLR Consulting Full timeThe Associate Consultant will form part of the Land team’s senior management and support a rapidly growing team of environmental professionals focused on contaminated land assessment and remediation projects. The incumbent should have strong leadership and project management skills and a proven track record of working in the downstream Oil & Gas retail...