Front Office Manager

7 months ago


Hermanus, South Africa HotelJobs.co.za Full time

Kendrick Recruitment is seeking a Front Office Manager for a prominent Luxury Hotel in Hermanus.

The purpose of the position, is to ensure that guests receive a heart-warming wel come and coordinating all

front office activities, reserva tions and guest services.

***Minimum Experience and Quali fication Required**:
Grade 12
- Post matric hotel school q ualification would be advantageous.
- 3-5 years’ experience in a five-star property
- Good knowledge of OPERA hotel management system
- Proficiency in English (oral and writ ten)
- Good knowledge of MS Office, particularly Excel an d Word
- Good organizational and multitasking abilities
- Computer literacy
- Excellent communication skills
- Go od numeracy skills
- High level of English proficiency
- Must be motivated, enthusiastic, and energetic.
- Must be a team player, with a positive attitude.
- Must be willing t o work shifts.
- Must be able to work under pressure.
- Ow n transport preferable

**Key Performance Objectives**:

- Su pervise and control all Front of House areas to the standard s laid down by the Company, maximizing

revenues and profit s to agreed budgetary limits.
- Ensuring that all duties an d responsibilities carried out in Front Office are in line w ith Front Office SOP

and this is adhered to at all times.
- Ensuring that all charges are correctly entered on the gu ests bill and that this is up to date at all times.
- To ca rry out or ensure that regular on-the-job-training is taking place to agreed standards.
- To act as Duty Manager when r equired
- Ensuring accurate and timeous submission of all r eports and administrative work
- To prepare and submit on t he required format annual budgetary information as required.
- To monitor trends within the industry and make suggestio ns howe these could be implemented.
- Train, supervise and support office staff, including receptionist and duty manage rs.
- Schedule shifts
- Ensure timely and accurate guest s ervice.
- Ensuring the front desk provides a professional a nd friendly service for guests.
- Dealing with guests, incl uding handling complaints when they come to the desk.
- Tro ubleshooting emergencies and liaising with other departments


  • Front Office Manager

    6 months ago


    Hermanus, South Africa Helderberg Personnel Full time

    An esteemed, 5-star hotel based in Hermanus has an opportunity for a Front Office Manager. The main purpose of this role is to ensure that guests receive a heart-warming welcome and the coordinating all front office activities, reservations and guest services. front office manager **Requirements**: - Post matric hotel school qualification would be...


  • Hermanus, South Africa What Next Recruitment Full time

    Hotel Front Office Manager Hermanus, Western Cape Salary R25K - R28K This is a Live Out position An Award Winning hotel in Hermanus is looking for an experienced Front Office Manager to join the Team. **Requirements**: Grade 12 ∙Post matric hotel school qualification would be advantageous. ∙3-5 years’ experience in a five-star property 3-5...


  • Hermanus, South Africa HotelJobs.co.za Full time

    Harbour House Hotel in Hermanus is looking for a passionate seasonal relief Front Office Duty Manager to support to join their established team. **MINIMUM REQUIREMENTS** - Grade 12 - Hospitality Qualification (advantageous) - Working knowledge of OPERA - Previous experience in the same or similar position - Familiar with duties and procedures in the...


  • Hermanus, South Africa HotelJobs.co.za Full time

    Village N Life is a leading Tourism and Hospitality company that is based in the Western Cape. If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you. Harbour House Hotel in Hermanus is looking for a passionate Front office Host. The Host is responsible for the...

  • Front Office Manager

    7 months ago


    Hermanus, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is seeking a Front Office Manager for a prominent Luxury Hotel in Hermanus. The purpose of the position, is to ensure that guests receive a heart-warming wel come and coordinating all front office activities, reserva tions and guest services. ***Minimum Experience and Quali fication Required**: Grade 12 - Post matric hotel school q...


  • Hermanus, South Africa What Next Recruitment Full time

    An Award Winning hotel in Hermanus is looking for an experienced Front Office Manager to join the Team. **Requirements**: Grade 12 ∙Post matric hotel school qualification would be advantageous. ∙3-5 years’ experience in a five-star property 3-5 years experience in Front Office Management **∙**Good knowledge of OPERA hotel management...


  • Hermanus, South Africa Just Property Full time

    Front Office and Social Media Administrator wanted in Hermanus. Ability to commute/relocate: - Hermanus, Western Cape: Reliably commute or planning to relocate before starting work (required)


  • Hermanus, South Africa The Liz McGrath Collection Full time

    The purpose of the position is to handle telephonic communication at the property in a well-spoken and articulate manner. **Minimum Experience and Qualification Required**: - Grade 12 - 1-2 years’ switchboard experience at a five-star hotel - Good listening skills, professional and polite telephone manner - Ability to work quickly and accurately under...


  • Hermanus, South Africa HotelJobs.co.za Full time

    Bosman Adama (Pty) Ltd is seeking a Front of House Manager to oversee and manage a 50-seater tasting room and eatery, located on a family-owned farm. The Frame house at Bosman Hermanus is a wooden structure housing the wine tasting venue belonging to Bosman Family Vineyards in the Upper Hemel-en-Aarde Valley, Hermanus. **Essential qualifications, skills,...


  • Hermanus, South Africa HotelJobs.co.za Full time

    **Front Of House Receptionist - Harbour House Hotel** Harbour House Hotel in Hermanus is looking for a passionate Front of House Receptionist. The receptionist must manage and control all operational and accounting aspects of the Front Office, including Reservations. To ensure the smooth running of the day-to-day front desk / Night Audit / Reservations...

  • Front of House Manager

    7 months ago


    Hermanus, South Africa The Hussar Grill Hermanus Full time

    We are looking for a dynamic front of house manager, someone who works well with the general public and has great customer service. Duties include, but is not limited to: Daily cash up & stock take Weekly stock count Managing waiters and making sure service runs at optimal levels Doing weekly shifts Building relationships with customers Ensuring all...


  • Hermanus, South Africa HotelJobs.co.za Full time

    **Front Of House Receptionist - Harbour House Hotel** Harbour House Hotel in Hermanus is looking for a passionate seasonal front desk Receptionist. The receptionist must manage and control all operational and accounting aspects of the Front Office, including Reservations. To ensure the smooth running of the day-to-day front desk / Night Audit /...


  • Hermanus, South Africa Jobted ZA C2 Full time

    Front Of House Receptionist – Harbour House Hotel Harbour House Hotel in Hermanus is looking for a passionate seasonal front desk Receptionist. The receptionist must manage and control all operational and accounting aspects of the Front Office, including Reservations. To ensure the smooth running of the day-to-day front desk / Night Audit / Reservations...

  • Office Manager

    5 days ago


    Hermanus, South Africa AF Consulting Full time

    **Responsibilities**: - Serve as the point person for office manager duties including: - Maintenance - Mailing - Supplies - Equipment - Bills - Schedule meetings and appointments - Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers - Data capturing - Manage the whole process for online...


  • Hermanus, South Africa HotelJobs.co.za Full time

    **JD Specialized Recruitment** is currently in search of a vibrant **FRONT OF HOUSE MANAGER** for an Upmarket Restaurant in Hermanus **Requirements**: - Good experience in Front of House operations in a restaurant setting - Strong familiarity with customer service principles - Strong training skills - Skilled in motivating an equally engaging staff to...


  • Hermanus, South Africa AF Consulting Full time

    **Job title: Compliance Office Administrator** **Location: Hermanus, Western Cape** **Salary: Market-related** **Responsibilities**: - Download and organize data and correspondence from stakeholders - Maintain and organize client contact information - Maintain storage and organization of client documents - Undertake general administration duties - Take...


  • Hermanus, Western Cape, South Africa The Royal Portfolio Full time

    The Royal Portfolio seeks a highly skilled and experienced Luxury Front of House Operations Manager to lead the daily operations of our prestigious hotel's FOH department.As a key member of our team, you will be responsible for ensuring that the highest standards of service are maintained, and that every guest experience is exceptional. Your primary...


  • Hermanus, South Africa Finovate Full time

    Our client, a well-established beauty salon in **Hermanus** is looking for a **Front Desk Coordinator (FDC)**. The role of the FDC is to welcome guests to the salon and to coordinate the day’s appointments. You will be the first line of contact for the guests, therefore a friendly, professional guest orientated approach is central to the...


  • Hermanus, South Africa DCC Hotel Group Full time

    Principal accountabilities: - To manage the central reservations office of a hotel group. - To ensure you are fully aware of all rates, facilities and current activities within the hotel. - To monitor all Reservations, enquiries and requests, - To achieve maximum revenue profit potential while satisfying clients needs. - To maintain relationships with Tour...


  • Hermanus, South Africa The Royal Portfolio Full time

    The Receptionist at Birkenhead House is responsible for all hotel operations, from Front Office, to the Curio shop, and crossing over into Front of House. They are our guests’ first contact, and are required to deliver on The Royal Portfolio’s Purpose, which is _“To give our guests a complete experience and a perfect stay”_. **MAIN DUTIES &...