Front Office Duty Manager
1 day ago
Harbour House Hotel in Hermanus is looking for a passionate seasonal relief Front Office Duty Manager to support to join their established team.
**MINIMUM REQUIREMENTS**
- Grade 12
- Hospitality Qualification (advantageous)
- Working knowledge of OPERA
- Previous experience in the same or similar position
- Familiar with duties and procedures in the self-catering apartments and/ or Airbnb
- Own reliable transport
- Must speak, read, write, and understand English at a professional level
**DUTIES & RESPONSIBILITIES**
**Front Desk**:
- Introduce and maintain the most efficient check-in/out procedures.
- To ensure that reservations are taken correctly and courteously.
- Ensure guests are greeted, checked in to allocated rooms promptly and courteously
- Ensure credit control procedures are strictly adhered to.
- To ensure that accounts are balanced daily.
- Manage the arrival and departure turnover.
- Ensure collection and delivery of luggage to the apartments is done efficiently.
- Daily spot checks of suites and rooms to ensure 5 star standards.
- Nominating and identifying VNL leisure club members.
**Communication**:
- To ensure effective liaison between reservations and front office staff with other departments.
- Ensuring that all staff members are aware of all activities at the Village.
- Ensure accurate and timeous submission of all reports and administrative work.
- To attend all management meetings as required.
**Guest relations**:
- Readily available at all times to deal with problems or complaints.
- Tend to and arrange for guest needs.
- To monitor trends within the industry and make suggestions how these could be implemented.
-
Front Office Duty Manager
7 months ago
Hermanus, South Africa HotelJobs.co.za Full timeVillage N Life is a leading Tourism and Hospitality company that is based in the Western Cape. If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you. Harbour House Hotel in Hermanus is looking for a passionate Front office Host. The Host is responsible for the...
-
Front Office Manager
6 months ago
Hermanus, South Africa Helderberg Personnel Full timeAn esteemed, 5-star hotel based in Hermanus has an opportunity for a Front Office Manager. The main purpose of this role is to ensure that guests receive a heart-warming welcome and the coordinating all front office activities, reservations and guest services. front office manager **Requirements**: - Post matric hotel school qualification would be...
-
Front Office Manager
7 months ago
Hermanus, South Africa HotelJobs.co.za Full timeKendrick Recruitment is seeking a Front Office Manager for a prominent Luxury Hotel in Hermanus. The purpose of the position, is to ensure that guests receive a heart-warming wel come and coordinating all front office activities, reserva tions and guest services. ***Minimum Experience and Quali fication Required**: Grade 12 - Post matric hotel school q...
-
Front Office Manager
7 months ago
Hermanus, South Africa HotelJobs.co.za Full timeKendrick Recruitment is seeking a Front Office Manager for a prominent Luxury Hotel in Hermanus. The purpose of the position, is to ensure that guests receive a heart-warming wel come and coordinating all front office activities, reserva tions and guest services. ***Minimum Experience and Quali fication Required**: Grade 12 - Post matric hotel school q...
-
5 Star Hotel Front Office Manager
7 months ago
Hermanus, South Africa What Next Recruitment Full timeHotel Front Office Manager Hermanus, Western Cape Salary R25K - R28K This is a Live Out position An Award Winning hotel in Hermanus is looking for an experienced Front Office Manager to join the Team. **Requirements**: Grade 12 ∙Post matric hotel school qualification would be advantageous. ∙3-5 years’ experience in a five-star property 3-5...
-
Receptionist (Front of House) Hermanus
7 months ago
Hermanus, South Africa HotelJobs.co.za Full time**Front Of House Receptionist - Harbour House Hotel** Harbour House Hotel in Hermanus is looking for a passionate Front of House Receptionist. The receptionist must manage and control all operational and accounting aspects of the Front Office, including Reservations. To ensure the smooth running of the day-to-day front desk / Night Audit / Reservations...
-
Seasonal Front Desk Receptionist
4 weeks ago
Hermanus, South Africa HotelJobs.co.za Full time**Front Of House Receptionist - Harbour House Hotel** Harbour House Hotel in Hermanus is looking for a passionate seasonal front desk Receptionist. The receptionist must manage and control all operational and accounting aspects of the Front Office, including Reservations. To ensure the smooth running of the day-to-day front desk / Night Audit /...
-
Front of House Manager
7 months ago
Hermanus, South Africa The Hussar Grill Hermanus Full timeWe are looking for a dynamic front of house manager, someone who works well with the general public and has great customer service. Duties include, but is not limited to: Daily cash up & stock take Weekly stock count Managing waiters and making sure service runs at optimal levels Doing weekly shifts Building relationships with customers Ensuring all...
-
Seasonal Front Desk Receptionist
4 weeks ago
Hermanus, South Africa Jobted ZA C2 Full timeFront Of House Receptionist – Harbour House Hotel Harbour House Hotel in Hermanus is looking for a passionate seasonal front desk Receptionist. The receptionist must manage and control all operational and accounting aspects of the Front Office, including Reservations. To ensure the smooth running of the day-to-day front desk / Night Audit / Reservations...
-
Award Winning 5 Star Hotel Front Office Manager 3119
15 hours ago
Hermanus, South Africa What Next Recruitment Full timeAn Award Winning hotel in Hermanus is looking for an experienced Front Office Manager to join the Team. **Requirements**: Grade 12 ∙Post matric hotel school qualification would be advantageous. ∙3-5 years’ experience in a five-star property 3-5 years experience in Front Office Management **∙**Good knowledge of OPERA hotel management...
-
Front Office and Social Media Administrator
7 days ago
Hermanus, South Africa Just Property Full timeFront Office and Social Media Administrator wanted in Hermanus. Ability to commute/relocate: - Hermanus, Western Cape: Reliably commute or planning to relocate before starting work (required)
-
Switchboard and Front Office Administrator
2 months ago
Hermanus, South Africa The Liz McGrath Collection Full timeThe purpose of the position is to handle telephonic communication at the property in a well-spoken and articulate manner. **Minimum Experience and Qualification Required**: - Grade 12 - 1-2 years’ switchboard experience at a five-star hotel - Good listening skills, professional and polite telephone manner - Ability to work quickly and accurately under...
-
Office Manager
5 days ago
Hermanus, South Africa AF Consulting Full time**Responsibilities**: - Serve as the point person for office manager duties including: - Maintenance - Mailing - Supplies - Equipment - Bills - Schedule meetings and appointments - Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers - Data capturing - Manage the whole process for online...
-
Front of House Manager
2 days ago
Hermanus, South Africa HotelJobs.co.za Full timeBosman Adama (Pty) Ltd is seeking a Front of House Manager to oversee and manage a 50-seater tasting room and eatery, located on a family-owned farm. The Frame house at Bosman Hermanus is a wooden structure housing the wine tasting venue belonging to Bosman Family Vineyards in the Upper Hemel-en-Aarde Valley, Hermanus. **Essential qualifications, skills,...
-
Restaurant / Foh Anchor / Duty Manager - 5 Boutique
7 months ago
Hermanus, South Africa HotelJobs.co.za Full timeThis luxury 5-star deluxe lodge hotel, Villa and spa offers international standards in accommodation and award-winning fine dining cuisine. Focusing on overseas and local tourists, the hotel is ideally situated on this popular whale watching coastline. We are in search of a young, enthusiastic & professional service minded individual to take on duties as a...
-
Front of House Manager Hermanus
9 months ago
Hermanus, South Africa HotelJobs.co.za Full time**JD Specialized Recruitment** is currently in search of a vibrant **FRONT OF HOUSE MANAGER** for an Upmarket Restaurant in Hermanus **Requirements**: - Good experience in Front of House operations in a restaurant setting - Strong familiarity with customer service principles - Strong training skills - Skilled in motivating an equally engaging staff to...
-
Restaurant & Foh Duty Manager - Whale Coast 5 Hotel
7 months ago
Hermanus, South Africa HotelJobs.co.za Full timeThis luxury 5-star deluxe lodge hotel, Villa and spa offers international standards in accommodation and award-winning fine dining cuisine. Focusing on overseas and local tourists, the hotel is ideally situated on this popular whale watching coastline. We are in search of a young, enthusiastic & professional service minded individual to take on duties as a...
-
Duty Manager
6 months ago
Hermanus, South Africa Helderberg Personnel Full timeA distinguished,5-star hotel based in Hermanus has an opportunity for a Duty Manager. The main purpose of this role is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates. duty manager|hospitality **Requirements**: - Post matric hotel school qualification...
-
Duty Manager
7 months ago
Hermanus, South Africa HotelJobs.co.za Full timeKendrick Recruitment is searching for a Duty Manager for a luxury 5-star hotel renowned for providing exceptional hospitality experiences to its guests. As a Duty Manager, you will play a pivotal role in overseeing the smooth operation of the hotel and ensuring the highest levels of guest satisfaction. This position requires a strong leader with exceptional...
-
Office Administrator
3 days ago
Hermanus, South Africa AF Consulting Full time**Job title: Compliance Office Administrator** **Location: Hermanus, Western Cape** **Salary: Market-related** **Responsibilities**: - Download and organize data and correspondence from stakeholders - Maintain and organize client contact information - Maintain storage and organization of client documents - Undertake general administration duties - Take...