Noc Technical Support

Delivery tasks: Shifts are scheduled into various 12hour shifts as the NOC is operational 24/7. This is nonnegotiable. Monitors Dashboards and Ticketing Systems. Reviews alarm activity and notifies appropriate parties. Responds immediately to issues and/or escalates them when appropriate. Remotely resolves issues. Answers phones and provides exemplary...

Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality service offerings...

Our client in the Technology industry is looking a Technical NOC Team Leader to join their team. **Job Summary**: The Technical NOC (Network Operations Center) Manager is responsible for overseeing and managing the operations of the NOC team, ensuring the smooth functioning of the network infrastructure and proactively addressing any technical issues or...

Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality service offerings...

28140 Posted: 14/02/2024 - Negotiable- South Africa, Johannesburg, South Africa Johannesburg- Contract- Transport, Optical & IP Networks,Wireless Network Design, Testing & Optimisation,Wireless Network Infrastructure - Job Title: NOC Fiber Optics (NOC FO) ( *8 ) - Language : English Speaking - Location: South Africa (Johannesburg) - About the Client: - The...

The NOC Manager is responsible for ensuring the efficient operation and support of Reflex Network infrastructure as well as its customer’s network infrastructure and end-user IT services. This role involves leadership, management, and coordination of activities within the Network Operations Center and Service Desk to maintain optimal network performance...

Description: To ensure full availability and accessibility of all NOC systems for efficient & uninterruptible operation of ATC Network Operation Centre (NOC). The NOC Back-office administrator will be the in-house point of contact for all monitoring system issues from both internal employees as well as contracted vendors. Responsible for implementation and...

Hours: Shifts may vary. The NOC is open 24/7 NOC Technicians work four 12-hour shifts.Duties and Responsibilities:Monitors Dashboards and Ticketing Systems.Reviews alarm activity and notifies appropriate parties.Responds immediately to issues and/or escalate them when appropriate.Remotely resolves issues.Answers phones and provides exemplary customer...

The purpose of this role is to **effectively manage up to 25 Level 1,2,3 Engineers **in the NOC as well as the end to end processes and monitoring of a 24x7x365 NOC, this includes but is not limited to - Daily coordination, oversight, guidance, mentoring, training, and management of tier 1,2,3 Network Engineers and NOC activities. - Ensure the timeous and...

The purpose of this role is to effectively manage and monitor the 24x7x365 NOC, end-to-end, which includes but is not limited to - The timeous and satisfactory resolution of all internal and customer issues. - Daily coordination, oversight, guidance, mentoring, training, and management of tier 1,2,3 Network Engineers and NOC activities. - The optimal...

28140Posted: 14/02/2024 Negotiable South Africa, Johannesburg, South Africa Johannesburg Contract Transport, Optical & IP Networks,Wireless Network Design, Testing & Optimisation,Wireless Network Infrastructure Job Title: NOC Fiber Optics (NOC FO) ( *8 ) Language : English Speaking Location: South Africa (Johannesburg) About the Client: The client is a...

**Technical ~ Telecommunications ~ Engineering ~ Electrical Engineering** **JHB North** ***: **NOC OPERATORS- JOHANNESBURG - FIXED TERM CONTRACT FOR 3 YEARS - SALARY MARKET RELATED** **Key Performance Areas**: - Ensure that the network is always operational. - Monitor and track scheduled network maintenance activities, analysing the duration and potential...

A dynamic company based in Bryanston is looking for a NOC / VoIP Agent Duties: Reporting to the Service Delivery Manager Not overseeing staff The agent in this role is responsible for primarily attending to all 1st Line and 2nd Line Voice related queries and faults with a secondary role of assisting with 1st Line networking, connectivity and...

**Office Administration ~ Support IT** **JHB North** ***: **NOC ADMN ASSISTANT - JOHANNESBURG - 12 MONTHS FIXED TERM CONTRACT - SALARY MARKET RELATED** **Key Performance Arears** - Facilitation and co-ordination of day-to-day departmental administration. - Collation and timeous submission of monthly departmental, payroll, training and ad hoc reports. -...

Our client in the Technology industry is looking a Technical NOC Team Leader to join their team.Job Summary:The Technical NOC (Network Operations Center) Manager is responsible for overseeing and managing the operations of the NOC team, ensuring the smooth functioning of the network infrastructure and proactively addressing any technical issues or...

**Reference** - PE001385/DW**Sector** - Information Technology**Location** - Gauteng, JHB - Northern Suburbs**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Purpose of the Position**: - The agent in this role is responsible for attending to any/ all client queries and faults which involve internet connectivity and VoIP services...

Responding to alerts and incidents related to the RMS systems and infrastructure, and escalating issues as necessary. - Follow Grid Connection on RMS project with Grid Manager and RMS SBC. - Collaborating with other IT teams to ensure that the RMS systems and infrastructure are integrated with other company systems and tools. - Check Power Topology in RMS Vs...

Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. Qualifications Grade 12...

Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. QualificationsGrade 12...

Technical Support Manager (POS2324055)Roodepoort / West RandR 15 000 to R 18 000 per month RequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experienceExperience as Support Technician/Help Desk operator and working with clientsOwn...