Assistant Claims Handler
2 weeks ago
**PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES**
The purpose of this position is to is to ensure that claims are processed in terms of the policies and procedures of the Company and in accordance with standards established by the Company and the Scorpion Legal Protection Membership agreement.
**Key Responsibilities include, but are not limited to the following**:
**Consulting with clients**:Attending to clients & providing legal assistance and feedback on claims.
**Drafting & Attending to Correspondence**:Attending to drafting & responding to correspondence to clients & Attorneys
**Providing Feedback to clients**:Ensuring that clients receive regular updates and feedback
**Obtaining feedback from Attorneys**:Obtaining regular feedback from Attorney on progress of claims, Cost Recovery. Obtaining supporting documents for payment of bills and Processing bills for payment.
where applicable.
**MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS**
**Education**: Matric,National Diploma in Paralegal Studies (or equivalent qualification
**Experience**:At least 1 year’ experience in a legal environment.
Experience dealing with Criminal claims (advantageous)
**Other**:Must be computer literate; specifically proficient in MS Word and Outlook.
**General working conditions**:Regular office environment and no health and safety risks involved.
No travel involved.
**PRE-REQUISITE COMPETENCIES**
**Knowledge Competencies**:Professional knowledge, Product knowledge
**Skill Competencies**:Attention to detail, Administrative skills, Analytical thinking ability, Computer literacy, Verbal and Written Communication
**Behavioural Competencies**:Administrative orientation, Computer systems orientation, Customer service orientation, Integrity, Self-confidence, Stress tolerance
**EMPLOYMENT EQUITY**
**PRIVACY**
Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current**.**
**Job Type**: Permanent
**Salary**: R13,803.00 - R19,681.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (required)
**Experience**:
- Criminal Claims: 1 year (required)
Application Deadline: 2023/05/20
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