Claims Administrator

Found in: Talent ZA C2 - 3 weeks ago


Durban, South Africa Sandi Crowther Recruitment Full time
Musgrave, Durban. Opportunity exists for competent Claims Administrator with at least 1-5 years experience working in the short-term insurance industry. RE1 / any short-term product training will be ideal.

Responsibilities:
  • Communicating with the client regarding nature of the claim
  • Interpreting and understanding the insurance policy wording to identify under which sections of the policy the insurance cover falls under
  • Assisting the client with claim forms, understanding that all the information is properly inserted so that it may be submitted to the company without any prejudice to the client
  • Following up with companies as to claims progress
  • Following up with service providers’ i.e assessors, building contractors, panel beaters, glass fitment centres etc.
  • Keeping the client informed through all stages of the claim
  • Maintaining a diary to follow up on claims that are still in progress
 Requirements:
  • At least 1-5 years previous short- term insurance experience
  • R.E 1 regulatory exams certificate will be beneficial
  • Any form of short-term product training will be beneficial
  • Warm and approachable
  • Enjoys working with people and building relationships
  • Ability to work as a part of a close knit team
  • Prefers a family office environment over a corporatised structure


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