5 Assistant Gm Luxury Hotel, Plettenberg Bay, Cape

7 months ago


Cape Town, South Africa The Right Company Full time

**5* HOTEL ASSISTANT GENERAL MANAGER - PLETTENBERG BAY - R Negotiable - Live out**

We are seeking a highly motivated and enthusiastic Assistant General Manager to join our client’s prestigious 5-star Hotel in the picturesque setting of Plettenberg Bay.

Key Responsibilities:
As an Assistant General Manager, you will be an integral part of our hotel's leadership team, assisting in overseeing the daily operations to ensure a seamless guest experience. Your responsibilities will include, but are not limited to:

- Collaborating with the General Manager to uphold the highest standards of service, quality, and guest satisfaction.
- Assisting in managing various hotel departments, ensuring each operates efficiently and effectively.
- Maintaining a strong focus on guest needs, resolving issues promptly and ensuring their stay exceeds expectations.
- Supporting the team in maintaining compliance with hotel policies, procedures, and industry regulations.
- Supervising and training staff to deliver exceptional service, fostering a positive and productive work environment.
- Utilizing your computer literacy skills with proficiency in MICROS and Opera Cloud to manage hotel systems and processes effectively.
- Demonstrating excellent communication and interpersonal skills to liaise with guests, staff, and management.
- Displaying good numeracy skills to manage financial reports and budgets.

**Requirements**:

- Post matric Hotel School qualification would be advantageous.
- 3-5 years' experience in a five-star property, with a proven track record of excellence in guest service.
- High level of proficiency in English, both written and verbal, to communicate effectively with diverse guests and team members.
- A motivated, enthusiastic, and energetic approach to work, inspiring those around you.
- Strong team player with a positive attitude, capable of building and maintaining excellent working relationships.
- Flexibility to work various shifts and adapt to the dynamic demands of the hospitality industry.
- Preferably own transport to ensure punctuality and convenience.

Please send updated CV in WORD together with a recent, professional head and shoulders photograph, current salary and recent references.

**PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE**

WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE CAUSE FOR OUR NON-RESPONSE



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