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5 Hotel Restaurant Manager Plettenburg Bay

3 months ago

Western Cape, South Africa HotelJobs.co.za Full time

**5* HOTEL RESTAURANT MANAGER - PLETTENBERG BAY - R Negotiable**

We are currently recruiting for an experienced 5* HOTEL RESTAURANT MANAGER for a stunning 5* Hotel in Plettenberg Bay to effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction. Supporting and aiding the Food and Beverage Manager in achieving the profitability of the F&B outlets.

Minimum Experience and Qualification Required:

- Post matric hotel school qualification in Food and Beverage
- 5 years’ experience in a 5-star hotel restaurant or similar environment
- Computer literacy
- Good understanding of the micros point of sale system
- Previous leadership role
- Excellent communication skills
- Excellent numeracy skills with and understanding of finance
- Good wine knowledge
- High level of English proficiency
- Ability to train and develop a team
- Must be motivated, enthusiastic, and energetic
- Understand the true ethos of hospitality - being warm, friendly and engaging with guests
- Must be a team player, with a positive attitude
- Must be able to work under pressure
- Own transport

Key Performance Objectives:

- Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence,
- Develops specific goals and plans to prioritize, organize, and accomplish work tasks,
- Ensure that all sick leave, annual leave, family responsibility leave, and any other absenteeism is duly reported to HR on the prescribed forms
- Assists in the ordering of F&B supplies, cleaning supplies and uniforms
- Get to know and personally engage with regular guests
- Ensure guest satisfaction
- Monitor all guest complaints, actioning steps where necessary
- Food & Beverage Planning & Control
- Monthly stocktaking and ensure tight control over F&B security to avoid damage or theft.

Please send your updated CV in WORD together with a recent head and shoulders photo of yourself, 2 recent written references, current and salary requirements.

PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS