House Manager

4 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

An ultra-luxury 5
- Hotel & Villas seeks a professional House Manager to join their team.

**Responsibilities**:

- Ensuring that all guest needs and expectations are exceeded continuously and ensuring the efficient and safe running of all daily operations.
- To provide a memorable hospitality experience for the guests.
- Ensuring a sustainable luxury offering.
- Continuously looking at the improvement and operation of the guest experience.

**Requirements**:

- Mature
- Sophisticated
- Well traveled
- Excellent guest relations skills and an obsession with service
- Must be able to Multi-Task
- Must be flexible
- Knowledge and interest in Food & Wine
- Must be able to plan and organize effectively
- Excellent interpersonal skills - Must be able to communicate with international guests
- Fluent in spoken and written English
- Excellent attention to detail
- Excellent time management
- Computer literate, including POS, OPERA, Word, Excel
- Neat and presentable
- Matric / Grade 12 qualification
- Formal Hospitality Qualification
- At least 5 years 5* experience within a hotel / boutique hotel and/or lodge as House Manager, Dep GM and or Snr Guest Services


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