Sales Team Lead

2 days ago


Cape Town, South Africa Graduate Placements Full time

**Responsibilities**:

- Addressing system problems immediately by ensuring the customer’s needs has been attended to and raising the issues with the relevant operations and technical teams.
- On-floor support to agents ensuring any questions by customers are answered accurately and within the relevant policy wording scope.
- With assistance from the leadership team, record and resolve all customer complaints according to the complaints process.
- Ensure the team deliver the required sales and lead conversion results
- Monitor agent performance and conversion rates to pro actively raise any drop in standards or performance.
- Monitor discount codes to ensure agents stay within the allowed discount range.
- Support the operations team with any special projects, for example, audits or process changes.
- Take the lead on issues or improvement areas raised by the agents, ensuring tickets are logged and progressed by the various teams.
- Put measures in place to ensure good governance and best practice, for example sales funnel management, sales team workflow, compliance considerations and data control.
- Monitor leave schedules to ensure leave days are managed appropriately, and agents are well-rested without compromising service standards.
- Incentives are planned and signed off by the leadership team.
- Work closely with the training team to address development areas and improve the skill sets of the client services team.
- Daily and weekly lead, sales, and agent performance.
- Quality assurance & sales validation
- Weekly and monthly performance reports (internal & external)
- Client services target reconciliation and commission reports

**Requirements**:

- Have at least two years’ experience leading a team
- Have at least 5 years’ post qualification experience in a commercial environment
- Have a qualification (or experience) relating to management, finances, marketing or sales
- Insurance and / or contact centre experience will be preferred
- Be active and enjoy a fast-paced environment
- Enjoy engaging with team members and peers and building relationships with clients
- Be a team player and motivator.
- Love learning, chasing targets, and problem-solving
- Have good bicycle knowledge and are interested in the technical aspects of cycling

**Benefits**:

- Monthly base salary R25,000 - R35,000
- International exposure


  • Sales Lead Generator

    7 months ago


    Cape Town, South Africa MADjozi Outsourced Sales Full time

    **Join Our Dynamic Sales Team and Shape the Future of Sales!** Are you eager to unleash your potential and make a meaningful impact, all from the comfort of your own home? We're looking for passionate individuals to join our elite sales force! As an outsourced sales company, we specialize in empowering small business owners to thrive, and we're counting on...


  • Cape Town, South Africa Lead Robot Full time

    Company Description As a LeadRobot Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from giving them a chance to better their financial situations to joining amazing causes that will benefit them and the...

  • Sales Team Lead

    2 days ago


    Cape Town, South Africa RecruitAGraduate Full time

    **Job Information**: Job Opening ID ZR_1195_JOB Hours of work Full-time Industry Financial Services Location Type In Office Salary R25 000 - R35 000 Remuneration Term Per Month Province Western Cape City Cape Town Country South Africa - **Responsibilities**: - Addressing system problems immediately by ensuring the customer’s needs has been...

  • Sales Team Lead

    2 months ago


    Cape Town, Western Cape, South Africa HR Genie Full time

    As a highly motivated and target-driven individual, you will be responsible for driving sales growth in the beverage industry as a Sales Team Lead at HR Genie.The estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience and location. The ideal candidate will have 2 years of sales experience in the beverages or FMCG sector...

  • Lead Assigner

    2 months ago


    Cape Town, South Africa Lead Capital Group Full time

    **Purpose of the Role** As a lead distributor you ensure that leads are distributed timeously to ensure consistent productivity across the entire sales floor. This individual must have a good understanding of sales techniques and the ability to motivate employees of varying seniority. **Key Responsibilities include, but are not limited to** - Attend daily...

  • Sales Team Lead

    3 weeks ago


    Cape Town, Western Cape, South Africa Sentinel Staffing Services Full time

    Salesperson Cape Town ResponsibilitiesResponsibilities include responding to leads, consistently achieving sales targets, and providing excellent customer service and retention of customers.Maintain customer relations and do cold calling to grow the local market create new business opportunities.Assess the local market conditions and identify prospective...

  • Sales Team Lead

    3 weeks ago


    Cape Town, Western Cape, South Africa Callforce Direct Full time

    Callforce Direct is an award-winning BPO service provider of innovative customized contact centre solutions. We offer a rewarding opportunity for a results-driven sales leader to supervise and motivate a team of sales representatives to achieve sales targets.Job Responsibilities:• Provide strong leadership and mentorship to a team of sales representatives,...

  • Sales Team Lead

    3 weeks ago


    Cape Town, Western Cape, South Africa Service Solutions Full time

    Key ResponsibilitiesWe are seeking a highly skilled and experienced Store Manager to join our team at Service Solutions in Access Park. The ideal candidate will have a strong background in retail, excellent communication skills, and the ability to work effectively in a fast-paced environment.The successful candidate will be responsible for managing the...


  • Cape Town, South Africa Lead Robot Full time

    Company Description As a Sales Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from getting them to join incredible causes, to giving them a chance to save on their monthly premiums to helping clients...


  • Cape Town, South Africa Lead Generation Group Full time

    Are you a seasoned sales professional who thrives on engaging in detailed conversations with qualified leads? Lead Generation Group is on the lookout for a High-Ticket Sales Closer / Business Development to join our dynamic team. If you're accustomed to selling high-ticket services and relish the challenge of getting into the weeds with prospects about what...


  • Cape Town, South Africa Lead Generation Group Full time

    Are you a seasoned sales professional who thrives on engaging in detailed conversations with qualified leads? Lead Generation Group is on the lookout for a High-Ticket Sales Closer / Business Development to join our dynamic team. If you're accustomed to selling high-ticket services and relish the challenge of getting into the weeds with prospects about what...


  • Cape Town, South Africa KnowBe4 Full time

    KnowBe4, Inc. is the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4's platform to mobilize their...

  • Head of Sales

    7 months ago


    Cape Town, South Africa The Sales Barn Full time

    Our client is looking for a Head of Sales (Telesales) to drive the growth in their business. They are looking for someone who operates with honesty, integrity and consistency. Someone who is great at reading metrics, implementing solutions and are analytical and metrics-driven. This is a senior position and requires extensive experience in telesales,...


  • Cape Town, South Africa Finmap Full time

    **About Us**: We are a dynamic and rapidly growing company looking for experienced professionals to join our team. If you're an ambitious and driven individual with a track record of success in marketing, partnership management, business development, or sales, we want to hear from you. This is an exciting opportunity to make a significant impact in the...


  • Cape Town, South Africa Lead Robot Full time

    Company Description As a LeadRobot Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from giving them a chance to better their financial situations to joining amazing causes that will benefit them and the...

  • Sales Agent

    7 months ago


    Cape Town, South Africa Lead Capital Group Full time

    If you're young, ambitious, and eager to kickstart a career in sales with a natural knack for selling, then this is the perfect opportunity for you! We're looking for sales agents to join our team - **No experience required** On any given day, you will be expected to, - Meet or exceed assigned sales goals and other Key Performance areas. - Manage outbound...

  • Team Leader/senior

    2 months ago


    Cape Town, South Africa Lead Capital Group Full time

    As a Team leader/Senior your role is to oversee performance of a team by providing leadership, coaching and support to your team and develop plans to achieve the individual, team and business targets. This individual must have a good understanding of sales techniques and the ability to motivate employees within their team at all times. **KEY...

  • Sales Agent

    5 months ago


    Cape Town, South Africa Lead Capital Group Full time

    We are looking for exceptional sales agents, someone motivated and determined, doesn’t take no for an answer. Able to use logic and understanding, present the product knowledge clearly and efficiently, while keeping the client engaged at every step. We are a leading international sales department focusing on clients across the world. Our sales agents make...

  • Sales Agent

    8 months ago


    Cape Town, South Africa Lead Capital Group Full time

    We are looking for exceptional sales agents, someone motivated and determined, doesn’t take no for an answer. Able to use logic and understanding, present the product knowledge clearly and efficiently, while keeping the client engaged at every step. We are a leading international sales department focusing on clients across the world. Our sales agents make...

  • Sales Agent

    3 months ago


    Cape Town, South Africa Lead Capital Group Full time

    We are looking for exceptional sales agents, someone motivated and determined, doesn’t take no for an answer. Able to use logic and understanding, present the product knowledge clearly and efficiently, while keeping the client engaged at every step. We are a leading international sales department focusing on clients across the world. Our sales agents make...