Vip Customer Relations Relationship Manager

3 days ago


Krugersdorp, South Africa HotelJobs.co.za Full time

VIP CUSTOMER RELATIONS RELATIONSHIP MANAGER (Hospitality Industry) - KRUGERSDORP - R20,000 to R25,000 PM

We are currently recruiting passionate and hard-working team players to join our ever-growing family. We value our employees and provide opportunities for career growth within the company. **Fluency in Mandarin is essential.**

Your responsibilities will include:

- Managing and growing high-end customer loyalty by understanding their needs and value.
- Maintaining records and measuring trends of VIP guest activities.
- Coordinating and hosting VIP functions and hospitality events.
- Providing efficient and friendly customer service to VIP guests, both face-to-face and over the phone, by delivering prompt and comprehensive information about all services and benefits of the property.

**Required Skills**:

- Matric (NQF Level 4) qualification.
- Numeracy skills (NQF Level 4).
- Proficient verbal and English communication skills.
- Strong computer skills, including MS Office.
- Strong presentation skills.
- A minimum of 2 years of supervisory experience and 1 year of management experience.
- 3 years of experience in a related hospitality role.
- Fluency in Mandarin is essential.

Please send your updated CV in Word format along with a recent head and shoulders photo of yourself, 2 recent written references with phone numbers, and your salary expectations.

PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS.



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