Sales Executive

5 months ago

Krugersdorp, South Africa AccorHotel Full time

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Responsible for and manages all aspects of the companies active and aggressive sales and marketing initiatives. Maximizes the overall revenue of Vivari Hotel & Spa by Mantis by directing the revenue generating activities in accordance with the sales & marketing business plan. The job incumbent should be active, proactive, analyzing and achieve results in every respect. All work will be in line with the company’s guidelines and business plan, and Mantis / Accor corporate guidelines and service concepts. Deliverables consisting of key accounts sales plan, portfolio management, growing property and brand awareness, stakeholder engagement, customer relationship management.

**TASKS, DUTIES AND RESPONSIBILITIES**
- Achieves annual sales targets by executing sales activities within assigned market and market segments.
- Implements strategies to improve market penetration.
- Analysis sales statistics to formulate profitability.
- Conducts market analysis to determine client needs, occupancy potential, desired rates etc.
- Completion of weekly / monthly sales calendar / market trend / competitor analysis feedback reports.
- Ensure use of CVENT / ANAIS - Sales CRM Tools.
- Maintains effective correspondence between clients, General Manager and all teams within Vivari
- Host webinars and virtual product trainings to solicit existing and new business through all segments, on a local and international basis.
- Coordinate’s activities including familiarization trips, educational trips, site inspections related to potential and current booked business at Vivari Hotel & Spa by Mantis.
- Communicates client requests to hotel General Manager in an effective and timely manner.
- Attends property trade shows, sales missions/ blitzes / networking events in key target market cities to develop new business opportunities.
- Account development responsibility. (Local and International Leisure / Corporate contracting)
- Help maintain and grow property database.
- To achieve a minimum of 12 sales calls per week
- Build relationships with potential clients and maintain relationships with current clients
- Achieve sales goals and targets through effective communication and negotiation skills
- Develop and execute sales strategies and plans to increase revenue and market share
- Attend industry events and conferences to network and stay up-to-date on industry trends
- Collaborate with internal teams such as marketing, operations, and finance to ensure customer satisfaction and successful execution of sales agreements
- Provide timely and accurate sales reports and forecasts to management
- Conduct market research to identify new opportunities and competitive landscape
- Provide exceptional customer service to maintain long-term relationships and repeat business

**MISCELLANEOUS**
- Travel experience and knowledge within South Africa is essential.
- Experience in the travel & hospitality industry, preferably in a supplier sales role.
- Must be willing to travel up to 30% of the time.
- Proficiency in Microsoft Office is essential.
- Must be a fast learner.
- Strong organisational skills and attention to detail.
- Exceptional communication ie. Verbal and written skills.
- Ensures client satisfaction by attending to their requests and inquires courteously and efficiently.
- Continuously seeks to endeavour and improve the department’s efficient operation, and

knowledge of own job function.
- This position is Johannesburg based.

**LAWS, REGULATIONS AND POLICIES**
- Follows all applicable laws, and corporate standards and guidelines within Mantis / Accor.

**Additional Information**
- At least 2 years of marketing experience.
- Knowledge of marketing principles and strategies.
- Ability to analyze data and develop marketing plans.
- Experience in customer service and relationship management.

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