Internal Sales Consultant

6 months ago

Cape Town, South Africa Unique Personnel Full time

**Job Number**
- 71896

**Job Type**
- Permanent

**Job Title**
- Internal Sales Consultant

**Computer Skills**
- MS Office

**Industry**
- Interior Decorating

**City**
- Cape Town

**Province**
- Western Cape
- Meet, maintain and exceed sales targets utilising good negotiation, selling and deal closing skills.
- Effective assistance with customer queries, maintaining excellent Customer Service and Customer Relationship Management levels at all times, timeously and effectively.
- Accurate capture, processing and submission of sales orders, preparation of quotations etc, utilising effective product knowledge, good attention to detail, computer literacy and time management, and referring to the pricelists and product literature.
- Be sales target driven, take initiative and be dynamic and timeously follow-up on sales, orders, back orders, returns etc.
- Ensure that you are knowledgeable on products and technical issues as product knowledge is a vital tool to improving and increasing sales.
- Ensure work efficiently in a fast paced environment, and accurate administration for easy access.
- Speak clearly, have good command of the English language, and ensure enthusiastic switchboard relief.
- Ensure timeous callouts are done to check on faulty units, and facilitate returns in a cost effective manner.
- Communicate customer anomalies (feedback, purchasing patterns, likes etc.) and market information timeously and effectively to the Sales Manager.
- Keep updated with market trends, competitor movements, product information and knowledge
- Keep and stay motivated, enthusiastic and committed, as this improves sales and customer service. Ensure that you are always productive, learning and growing.
- Ensure that you know, abide by and follow the Company policies and procedures.
- When necessary and required, complete documentation timeously (i.e. performance reviews, etc.)
- Manage your absence appropriately; follow required processes to ensure that your department is always optimally staffed over busy periods, shutdown, long weekends etc.
- Recommend talented employees in the market for future employment with the Company.
- General duties and ad hoc tasks, projects and requests when required**Inherent Requirements**
- South African citizen with an ID.
- Matric is essential.
- Current, valid, legal South African driver’s licence and reliable transport.
- Residing in and around the area of the office is an advantage.
- Min 2+ years Internal lighting/electrical sales experience in a comparable role
- Computer literate, recent SYSPRO experience is essential.
- Excellent negotiation and communication at all levels.
- Attention to detail is essential and all tasks must be carried out to the highest standards.

**What Qualification**

**Minimum Qualification**
- Matric

**Status**
- Available

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