Qc Claims Administrator

4 weeks ago


Centurion, South Africa Swift Human Resources Full time

**Job Purpose**:This role is responsible for the assessment of all claims received from the Branches and assist with branch enquiries. To resolve all claim/ quality related queries.

**Qualifications and or Experience**:

- Grade 12 (Mathematics)
- Technical and/ or Mechanical Training / Qualification (Diesel and or Petrol)
- 2 - 3 years’ experience in administration of claims and or 5 years in counter and part sales (**would be advantageous**)
- Ability to input, retrieve and analyse data.
- Hands-on commitment to getting the job done.

**Duties**:

- Responsible for the claims received from the Branches.
- All claims from the public to be referred to Supervisor and or Manager.
- Ensure that the correct paperwork completed by branches and that all relevant information is on the paperwork.
- Should the part and the details of the part and what can be diagnosed as the problem not correlate the part should be returned to the customer together with a report of the findings.
- If the part is defected a claim can be processed together with a report of the findings.
- All reports must be approved by the QC Manager before sending it out to the customer and or Branch.
- All the correct documentation must be completed and filed.

automotive parts|claims administrator|qc|technical

For more information please contact:
Michelle Van Wyk



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