Workforce Analyst, 7312

Duties and Responsibilities of the Work Force Analyst (RTA) As a Real-Time Analyst/ Workforce Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance, notify any deviations in real-time and ensure the compliance of the service levels goals to deliver consistent performance. Floor management -...

Strategic Workforce Planning Analyst Location: Cape Town, South Africa Date Posted: Mar 15, 2023 **Description** **Strategic Workforce Planning Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a Strategic Workforce Planning Analyst who understands ‘the how’ and ‘why’ each...

Location: Cape Town, South Africa Date Posted: Feb 27, 2023 **Description** **Strategic Workforce Planning Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a Strategic Workforce Planning Analyst who understands ‘the how’ and ‘why’ each of the business areas truly provides...

Location: Cape Town, South Africa Date Posted: Mar 15, 2023 **Description** **Strategic Workforce Planning Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a Strategic Workforce Planning Analyst who understands ‘the how’ and ‘why’ each of the business areas truly provides...

Job Description: Assist the workforce manager in overseeing the daily operations of the workforce team Monitor and analyze workforce metrics to ensure optimal staffing levels Train and mentor workforce analysts to improve team performance Collaborate with other departments to optimize workforce planning and scheduling and Real...

Position Description:An opportunity has become available within TFG Human Resources for a Workforce Management Analyst.Key responsibility in this role is the development of business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment. Key performance areas will be: Provide scheduling and forecasting solution...

As a Workforce Manager your role will be to develop and lead a high performing planning team that supports and drives the operational teams of all clients within to deliver market-leading contractual service To optimise call delivery and workflow across the 16-week planning window for all clients within, balancing service and recovery actions to deliver the...

**Workforce Manager** Our client is looking for a Workforce Manager tolead the team of WF Schedulers and Real-time Administrators within the Insights Hub, supporting all campaigns within the company. The WFM is also expected to work across all teams of the Contact Centre by means of forecasting and scheduling to ensure that a service of excellence is...

4+ years of working cross functionally with tech and non-tech teams experience - 4+ years of team management experience - 4+ years of cross functional project delivery experience - 4+ years of program or project management experience - Experience defining program requirements and using data and metrics to determine improvements Amazon has built a reputation...

**Purpose of the Job**: To provide operational forecasts and schedules to agreed standards and timescales. Working in-conjunction with other departments to ensure the correct staffing is in place to achieve the required service levels. **Who You Are**: - You are innovative and solution driven. - You have excellent communication and interpersonal skills...

HR Data/Reporting Analyst Location: Cape Town, South Africa Date Posted: Mar 15, 2023 **Description** **HR Data/Reporting Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a HR Data/Reporting Analyst who understands ‘the how’ and ‘why’ each of the business areas truly...

Location: Cape Town, South Africa Date Posted: Feb 27, 2023 **Description** **HR Data/Reporting Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a HR Data/Reporting Analyst who understands ‘the how’ and ‘why’ each of the business areas truly provides a valued contribution...

Location: Cape Town, South Africa Date Posted: Mar 15, 2023 **Description** **HR Data/Reporting Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a HR Data/Reporting Analyst who understands ‘the how’ and ‘why’ each of the business areas truly provides a valued contribution...

We are currently looking for analytical, skilled individuals to be considered for various sites within the Western Cape as Inventory Analysts. The responsibilities of the Inventory Analyst include managing inventory items, controlling day-to-day inventory operations, and implementing inventory control protocols.As a leading African Integrated Workplace...

Job title: WFM - Real Time Analyst Department - Workforce Management Location - Cape Town Reports to - Workforce Manager **Job Purpose** Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service...

**Job Advert** Reimagine your career** If you have a critical eye for detail and have stellar organization skills then you could fit right in as a Real Time Analyst at Concentrix + Webhelp working in our in our vibrant Claremont office. With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique....

**Business Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** If you have a critical eye for detail and have stellar organization skills then you could fit right in as a Real Time Analyst at Concentrix + Webhelp working in our in our vibrant Claremont office. With game-changers in over 70...

We are looking for an excellent Real Time Analyst. **Description** - Utilising Excel to analyse Workflow data to assist with efficiency within the Contact centre - Runs and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals - Completes root-cause analysis to...

About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence...

**ABOUT US**: HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and...