Workforce Analyst

Location: Cape Town, South Africa Date Posted: Feb 27, 2023 **Description** **Strategic Workforce Planning Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a Strategic Workforce Planning Analyst who understands ‘the how’ and ‘why’ each of the business areas truly provides...

Job Description: Assist the workforce manager in overseeing the daily operations of the workforce team Monitor and analyze workforce metrics to ensure optimal staffing levels Train and mentor workforce analysts to improve team performance Collaborate with other departments to optimize workforce planning and scheduling and Real...

We are seeking a highly organized and detail-oriented Workforce Manager to efficiency, ensuring adequate staffing levels, and maintaining operational excellence through. effective scheduling and real-time monitoring. **Responsibilities** - Assist in recruiting, hiring, training, and managing workforce analysts across all sites and manage the team for...

Position Description:An opportunity has become available within TFG Human Resources for a Workforce Management Analyst.Key responsibility in this role is the development of business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment. Key performance areas will be: Provide scheduling and forecasting solution...

As a Workforce Manager your role will be to develop and lead a high performing planning team that supports and drives the operational teams of all clients within CCI to deliver market-leading contractual service To optimise call delivery and workflow across the 16-week planning window for all clients within CCI, balancing service and recovery actions to...

As a Workforce Manager your role will be to develop and lead a high performing planning team that supports and drives the operational teams of all clients within to deliver market-leading contractual service To optimise call delivery and workflow across the 16-week planning window for all clients within, balancing service and recovery actions to deliver the...

**The primary responsibilities of a Workforce Management (WFM) Planner includes**: - Management of multiple accounts/sites end to end planning - Developing and maintaining accurate forecasting and capacity planning models to ensure efficient and effective staffing levels - Monitoring call center metrics to identify opportunities for improvement in staff...

**Purpose of the Job**: To provide operational forecasts and schedules to agreed standards and timescales. Working in-conjunction with other departments to ensure the correct staffing is in place to achieve the required service levels. **Who You Are**: - You are innovative and solution driven. - You have excellent communication and interpersonal skills...

Location: Cape Town, South Africa Date Posted: Feb 27, 2023 **Description** **HR Data/Reporting Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a HR Data/Reporting Analyst who understands ‘the how’ and ‘why’ each of the business areas truly provides a valued contribution...

3+ years of working cross functionally with tech and non-tech teams experience - Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to...

We are currently looking for analytical, skilled individuals to be considered for various sites within the Western Cape as Inventory Analysts. The responsibilities of the Inventory Analyst include managing inventory items, controlling day-to-day inventory operations, and implementing inventory control protocols.As a leading African Integrated Workplace...

Job title: WFM - Real Time Analyst Department - Workforce Management Location - Cape Town Reports to - Workforce Manager **Job Purpose** Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service...

Company Description People, passion and purpose - those are our core values at P3, a company located at the V & A Waterfront. We are seeking experienced team managers for our Outbound Call Centre with a passion for sales. This is a unique and exciting opportunity in a rapidly growing organization. So if you are an ambitious and passionate individual with...

**Job Advert** If you have a critical eye for detail and have stellar organization skills, then you could fit right in as a Real Time Analyst in our vibrant Cape Town office. You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer...

Min NQF4 qualification - Min 2 Years’ experience in scheduling, planning or other components of managing and planning workflow capacity - Expertise in Microsoft Excel (Formula, Pivot Tables, Macros, etc.) - Expertise in SQL, Power BI, Quicksight, R or Python, VBA, Robotic Process Automation, Machine Learning Models - Excellent planning and time management...

**ABOUT US**: HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and...

We are seeking a Research Analysts to join our International Sanctions Team, who are dedicated to the coverage of international sanctions and regulatory bodies. **Responsibilities**: - Monitoring of international sanctioning bodies worldwide.- Addition of sanctions notices in our database (as soon as published by authorities and with outstanding attention...

We are seeking a **Research Analysts** to join our International Sanctions Team, who are dedicated to the coverage of international sanctions and regulatory bodies. **Responsibilities** - Monitoring of international sanctioning bodies worldwide. - Addition of sanctions notices in our database (as soon as published by authorities and with outstanding...

ResponsibilitiesCreation & management of schedules for different projects to ensure that we have the right resources at the right times for optimal delivery of customer experienceReal-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherenceCoordinate with outsourced sites on SL...

Overview: Want to join a frontrunner in renewable energy that is actively seeking early entry into new markets globally? Since the establishment in 2007, Scatec has acquired extensive knowledge and experience in developing, building and operating solar, wind and hydro power plants and storage solutions. Driven by our company values and competent global...