Call Centre Workforce Manager

Western Cape, CPT - Northern Suburbs - R 9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. A big player in the cellular industry is looking for experienced highly customer-centric call centre agents to service their clients. **Experience**: at least 3 years...

About the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The...

**The Company**:Bet.co.za **Role Name**: Call Centre Agent **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary**: A Call Centre Agent is required to improve customer satisfaction, customer service efficiency, overall customer retention rate as well as improve the total experience of TsogoSun customers. **Daily Responsibilities**: -...

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for a...

**Western Cape**, Cape Town** **R3,500** **Our client based in CBD, Cape Town has an exciting opportunity for a **Call Centre Agent. **They are looking for a hardworking, goal driven, energetic, positive individual who wants to uplift their career.** **EMPLOYMENT TYPE : Permanent** **SECTOR : Admin** **START DATE : A.S.A.P /...

Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our international contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre...

**Introduction** Metropolitan is one of the oldest financial services brands in South Africa. With a 116-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

Call Centre Agents for a upmarket UK client 4 month contract with prospect to go permanent 2+ years call centre experience (non-negotiable) BPO experience is advantageous Open to working shifts for UK client Clear articulation No criminal record

**Job Duties/Responsibilities will include**: Manage operations and teams - hourly, daily and monthly KPIs Hiring, training, coaching, and leading call centre and sales representatives as they provide support for customers Maintain and grow existing relationships with clients Contribute to improving our current products and services Actively seek out and...

Western Cape, CPT - CBD - (Market related) Our client based in the CBD is looking for Customer Services Consultants to assist clients with different inquiries. **Key Responsibilities - Handle inbound and outbound calls. - Achieve monthly targets. - Log and record customer's information **Requirements - Minimum of 3 years in a call centre customer services...

Call Centre Agents for a upmarket UK clientPermanent position1+ year call centre experience (non-negotiable)BPO experience is advantageousNight shift only - 2pm - 6amMonday - SundayClear articulationExcellent written skillsNo credit or criminal record 

We are looking for an ambitious, mature, self-driven, target orientated Business Development Consultant for our Company. Identify New Business Opportunities, make contact with new potential clients and clients pitched before. Prospect for new business in various fields of business e.g. Call Centre, IT, Retail, Finance etc. Manage the end-to-end sales...

CUSTOMER SERVICES CALL CENTRE MANAGER (JOB NUMBER: CCS MANAGER 150523) **Main purpose** Managing the Customer Services Contact Centre by ensuring that it has the required people, processes and technologies to consistently deliver against customer and business expectations. **Key Responsibilities**: - Managing the daily running of the call centre,...

Outbound Call Centre Agents Required – Cape TownWe are a dynamic and fast-growing sales call centre. We sell the leading financial brands. We require outbound Call Centre agents to sell insurance products. This is a fantastic opportunity to join a young dynamic organisation. With high earning potential and great hours, this could be just the opportunity...

We are looking for an ambitious, mature, self-driven, target orientated Business Development Consultant for our Recruitment Company. Identify New Business Opportunities, make contact with new potential clients and clients pitched before. Prospect for new business in various fields of business e.g. Call Centre, IT etc. Manage the end-to-end sales process...

Your Role - Work for a prestigious airline on various work Social media work streams - Passenger assistance for airport travel-related queries in the customer relations department in German & English languages - Work on renowned airline reservations systems & handle social media written correspondence on various platforms daily. - Fully paid product and...