Workforce Manager, Aws Customer Service

5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of team management experience - 5+ years of cross functional project delivery experience - 5+ years of program or project management experience - Experience defining program requirements and using data and metrics to determine improvements Amazon has built a reputation...

Job Description: Assist the workforce manager in overseeing the daily operations of the workforce team Monitor and analyze workforce metrics to ensure optimal staffing levels Train and mentor workforce analysts to improve team performance Collaborate with other departments to optimize workforce planning and scheduling and Real...

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for a...

Job Description: The Workforce Planning Manager will be responsible for overseeing and managing all aspects of workforce planning, including forecasting, scheduling, and real-time monitoring to ensure optimal staffing levels and efficiency. Job Responsibilities: Develop and implement workforce planning strategies to meet...

FunctieomschrijvingAre you tired of the corporate culture? Are you passionate about technology and want to work on cutting edge infrastructure? We are looking forward to hearing from you!As an AWS Architect, you'll be responsible for designing and architecting the services that will power our cloud based applications. You'll also be responsible for ensuring...

amplify5 is growing again which means great opportunities are being created to grow our team and be a part of our exciting future. Our support functions continue to grow and we need an experienced, Positive and Motivated, Meticulous Workforce Planner to bring the action as our Workforce Champion! **WHAT WILL YOU BE DOING?** - Build schedules aligned to...

Our client in the BPO sector is urgently looking for Workforce Manager:  RequirementsCandidate must possess at least a Bachelor’s/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to...

3+ years of engineering team management experience - 7+ years of engineering experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering...

Position Description:An opportunity has become available within TFG Human Resources for a Workforce Management Analyst.Key responsibility in this role is the development of business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment. Key performance areas will be: Provide scheduling and forecasting solution...

We are seeking a skilled AWS Mid/Senior Level Engineer to join our dynamic team. The AWS Engineer will play a key role in designing, implementing, and managing AWS cloud solutions, ensuring high performance, scalability, and security.6 Month contract - renewableHybrid roleMatric / Tertiary qualification preferable.AWS CertificationMin 5 years...

We are seeking a skilled AWS Mid/Senior Level Engineer to join our dynamic team. The AWS Engineer will play a key role in designing, implementing, and managing AWS cloud solutions, ensuring high performance, scalability, and security. 6 Month contract - renewable Hybrid role Matric / Tertiary qualification preferable. AWS Certification Min 5 years...

Client Details: Our client works with multiple organisations to find a better way to transact. They bring together committed people dedicated to delivering innovative enterprise solutions that help their customers contribute to economic growth. As a vibrant and innovative SaaS company, they deliver industry-leading expertise and technology to solve real...

FunctieomschrijvingResponsibilities Develop reusable and reliable automated scripts and make them part of continuous integration / build systems Deploy, scale and automate AWS services across multiple regions. Participate in the research and development of the automated and replicable "infrastructure as a code" approaches. Tune system parameters and...

Amazon Web Services's job vacancy, Career and RecruitmentJob title : Customer Solutions Manager, AGS-Tech-Field-EMEA-ScaleCSM jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 15, 2024Quick Recommended LinksJobs by LocationJob by industries BASIC QUALIFICATIONSExperience of large scale IT/digital/business transformation or migration...

Strategic Workforce Planning Analyst Location: Cape Town, South Africa Date Posted: Feb 22, 2023 **Description** **Strategic Workforce Planning Analyst** **Location: Johannesburg / Cape Town** Apex Group is looking for an individual to support our business leaders as a Strategic Workforce Planning Analyst who understands ‘the how’ and ‘why’ each...

**PURPOSE OF ROLE** - The position holder works closely with the Site Operations Manager and Snr Customer Service Manager in seeking to ensure the operative and economic success of the Lufthansa InTouch site in CPT focusing on people, performance and quality. **WORK PERFORMED** **Efficiency** **To have all tools, processes, and systems in place, i.e.,...

**Introduction** Metropolitan is one of the oldest financial services brands in South Africa. With a 116-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

As an Executive Search and Career Consultant specializing in the niche market of Supply Chain, we represent some of the top leaders and are called upon by blue chip organizations in the country to secure talent and assist them in building high performance teams. A leading retail company is looking for a Workforce Management Specialist to be based in Cape...

Senior Cloud Engineer (AWS)Location: Winelands / Cape TownA flourishing fintech and payments enterprise is rapidly expanding through innovative initiatives and state-of-the-art solutions in the payment processing sector. These innovations aim to enhance payment solutions with automation and cutting-edge technologies, spanning across e-commerce to advanced...

PBT Group is currently offering an opportunity for an AWS Data Engineer with 2 to 5 years of relevant experience.The role of a Data Engineer involves constructing and maintaining data pipelines and datamarts, emphasizing scalability, repeatability, and security. Data Engineers play a pivotal role in facilitating the acquisition of data from diverse sources,...