Learning and Development Specialist

6 months ago

Johannesburg, South Africa PPS Recruitment Full time

**Job Advert Summary**:
The PPS Academy delivers learning and development programs to PPS staff and financial advisers, and external stakeholders.

The purpose of the role of the Learning and Development Specialist: To design and deliver financial planning Content and Assessment that supports the Academy technical training and facilitate training programmes as well as assessment and moderation of the relevant programmes.

**Minimum Requirements**:
**Qualification**:

- Bachelor’s degree or equivalent tertiary qualification in Education or relevant field (CFP).
- Registered Moderator with Inseta.
- A minimum of a NQF 6 Financial Services Related qualification.
- ODETDP NQF 5 preferable.

**Experience**:

- A minimum of 10 years Industry Experience preferred
- A minimum of 3-5 years’ work experience in a financial planning Learning and Development role.
- Well-developed business acumen.
- Computer literacy: MS Excel, MS Outlook, MS Word, MS PowerPoint, Visio.
- Experienced in Facilitation and digital learning.
- Having a proven track record of e-learning techniques and financial skills.
- Highly Desired: Project Management, Coaching & Facilitation skills.

**Knowledge**:

- Financial planning.
- Digital Astuteness.
- Knowledge of current and emerging learning technologies
- Organisational Diagnostics & Intervention.
- Change Management.
- Learning Management.
- Leadership Development & Coaching.
- Performance & Succession Management.
- Must be able to draft reports and make good written recommendations.
- Ability to supervising multi-disciplinary teams of staff.

**Strategic Orientation**:

- Ability to translate strategic objectives into effective implementation plans.

**Decision Making**:

- Applies judgement, and with careful consideration of all factors and consequences, makes informed and timeous decisions.
- Communicates decisions timeously.

**Communication**:

- Is articulate and communicates in a logical way and structures information to meet the needs and understanding of intended audiences.
- Expresses opinions, information and key points of view clearly and assertively.
- Anticipates and responds appropriately to the needs, reactions and feedback of an audience.
- Excellent writing and presentation skills.
- Ability to communicate with various stakeholders at all levels.

**Problem Solving**:

- Solves problems with the intention of resolution for the benefit of the team and wider business.
- Analyses trends to identify areas for improvement.
- Attention to detail.
- Effectively manages conflicts across teams.
- Provides expert support in system and matters related development and content.

**Service orientation**:

- Seeks to understand customer requirements and aligns solutions to those needs.
- Empathetic and responsive to customer needs.
- Sets high standards for customer-focused delivery.
- Solution-driven with a sense of urgency.

**Collaboration**:

- Works co-operatively and builds productive relationships with people at all levels in the organisation in order to achieve objectives.
- Networks and shares information with individuals and groups within and outside of the organization.

**Innovative Orientation**:

- Establishes and maintains good relationships with customers, vendors, staff and colleagues at different levels in the organisation.

**Planning and Organising**:

- Delivers objectives within mandate including budget.
- Plans for effective and efficient delivery of projects in a service oriented manner

**Negotiation Skills**:

- Ability to navigate complex relationships and situations with a view to win-win resolution.

**Interpersonal and Intrapersonal Skills**:

- Results Focus and Initiative.
- Personal Mastery.
- Collaboration.
- Problem Solving.
- Decision Making.
- Sense of Urgency.
- Attention to detail.
- Research Skills.
- Project management.

**Duties and Responsibilities**:

- Design and develop the core and supplementary Academy programmes, ensuring they are aligned to clearly defined learning outcomes, learner needs and learning styles.
- Design and creation of digital learning solutions, including high-quality Learning content.
- Utilize multiple digital channels and opportunities to interface with end users during training to help shift the organizational culture to be engaged in the digital transformation.
- Actively integrate learning strategies with digital learning solutions to create and sustain a digital learning experience.
- Support the implementation and execution of a digital learning strategy across the business.
- Design content, materials, media and testing, including creating the design templates.
- In collaboration with internal and external stakeholders, drive seamless integration of new learning digital platforms in the business to maximise the end user experience.
- Develop innovative learning content that supports the Academy’s strategy towards a hybrid delivery approach, including e-learning and other digital learning tools.
- Develop, i

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