Experienced Call Centre Agent

4 days ago


Cape Town, South Africa NCR Management Centre Full time

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to service existing and potential clients and ensure targets and standards are achieved and client satisfaction maintained.Requirements:•At least 1 year sales experience within a call centre environment•Knowledge of Debt Review, Debt Review Cancellation and Debt Mediation would be preferable•Proficiency in working on Vici-dial •Computer Literate•Saturdays may apply depending on sales targetsSkills and Competencies:•Interpersonal skills•Good Listening skills•Pressure resilience•Attention to detail•Persuasiveness•Client focused•Result orientatedKey outputs include:•Achieve daily, weekly and monthly sales targets as agreed upon•Meet the agreed daily talk time target •Obtain, confirm and update all client details accurately and efficiently•Achieve monthly objectives as agreed with the team leader/manager•Always adhere to the Call Centre policies and proceduresRemuneration:Basic Salary starting from R6500 plus a lucrative commission structure.Please note that this is strictly a sales driven position. Only applicants who meet the minimum requirements need to apply.Please send your CV to hr@ncrmc.co.za



  • Cape Town, South Africa NCR Management Centre Full time

    NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to...


  • Cape Town, South Africa Call Centre Staffing Full time

    Western Cape, CPT - Northern Suburbs - R 9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. A big player in the cellular industry is looking for experienced highly customer-centric call centre agents to service their clients. **Experience**: at least 3 years...

  • Call Centre Agent

    4 weeks ago


    Cape Town, South Africa Merchants SA Full time

    Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our international contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre...

  • Call Centre Agent

    2 weeks ago


    Cape Town, South Africa Merchants SA Full time

    Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our local contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre Experience - Flexible to...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Western Cape, CPT - Northern Suburbs R 9 600 Monthly Basic Plus CommissionOur client based in the Northern Suburbs is looking for Call centre consultants to start working on the 1st of May 2023.Requirements: 1 year cold calling experience. 1 year of customer services experience. Matric Must be fluent in Afrikaans and English. Must reside in the Northern...

  • Call Centre Agents

    3 weeks ago


    Cape Town, Western Cape, South Africa Freerecruit Full time

    Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties:– Full Inbound Call Centre functions– Taking calls– Data Capturing– Client liaison– Confirming clients information on the system–...

  • Call Centre Agent

    3 weeks ago


    Cape Town, Western Cape, South Africa Merchants SA Full time

    Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our local contact centre based in Salt River. Matric or equivalent Excellent customer service skills Excellent communication skills 6 months + Call Centre Experience Flexible to work...

  • Call Centre Agent

    3 weeks ago


    Cape Town, Western Cape, South Africa Merchants SA Full time

    Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our international contact centre based in Salt River. Matric or equivalent Excellent customer service skills Excellent communication skills 6 months + Call Centre Experience/hospitality...

  • Call Centre Agent

    3 weeks ago


    Cape Town, Western Cape, South Africa Merchants SA Full time

    Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our international contact centre based in Salt River. Matric or equivalent Excellent customer service skills Excellent communication skills 6 months + Call Centre Experience Flexible to...

  • Call Centre Agents

    3 weeks ago


    Cape Town, South Africa MindMatch Consulting Full time

    Call Centre Agents for a upmarket UK client 4 month contract with prospect to go permanent 2+ years call centre experience (non-negotiable) BPO experience is advantageous Open to working shifts for UK client Clear articulation No criminal record

  • Call Centre Agents

    3 weeks ago


    Cape Town, Western Cape, South Africa FreeRecruit Full time

    Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties:– Full Inbound Call Centre functions– Taking calls– Data Capturing– Client liaison– Confirming clients information on the...


  • Cape Town, South Africa Adzuna ZA B C2 Full time

    Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...


  • Cape Town, South Africa Buffalo International Logistics Full time

    Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...


  • Cape Town, South Africa Buffalo International Logistics Full time

    Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The...


  • Cape Town, South Africa Buffalo International Logistics Full time

    Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

  • Call Centre Agents

    3 weeks ago


    Cape Town, Western Cape, South Africa MindMatch Consulting Full time

    Call Centre Agents for a upmarket UK clientPermanent position1+ year call centre experience (non-negotiable)BPO experience is advantageousNight shift only - 2pm - 6amMonday - SundayClear articulationExcellent written skillsNo credit or criminal record

  • Call Centre Agent

    4 weeks ago


    Cape Town, South Africa Lewis group Full time

    The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: - Sell insurance products telephonically to potential policyholders by reading from an approved script, - Utilise a call center dialer to manage lead follow-up - Strive to achieve insurance policy sales and campaign targets - Assist policyholders with policy...

  • Call Centre Agents

    1 month ago


    Cape Town, South Africa MindMatch Consulting Full time

    Call Centre Agents for a upmarket UK clientPermanent position1+ year call centre experience (non-negotiable)BPO experience is advantageousNight shift only - 2pm - 6amMonday - SundayClear articulationExcellent written skillsNo credit or criminal record 

  • Call Centre Agent

    3 weeks ago


    Cape Town, Western Cape, South Africa Merchants Full time

    Call Centre Agent Position Overview: As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer...

  • Call Centre Agent

    3 weeks ago


    Cape Town, South Africa MMWentzel Full time

    **JOIN OUR TEAM OF CALL CENTRE AGENTS TODAY** **WHAT IS OUR COMPANY ALL ABOUT** We as a credit repair company will “fix your credit” by **removing negative items from your credit report**. We offer to file disputes on negative items on your behalf with the credit bureaus and get them removed. During these tough times we believe that all South Africans...