Ihp Student Support Coordinator

1 week ago

Cape Town, South Africa World Learning Full time

**Reports to**: Country Coordinator

**Salary range**: R60 000 - R70 000, per contract period

**Contract period**: 1 March 2024 - 15 May 2024

**Base of Designation**: Office-based, Cape Town, South Africa

**To Apply**: Submit you letter of interest, CV, and three references. Applicants must be based in and have the legal right to work in South Africa.

The School for International Training South Africa seeks to hire a **Student Support Coordinator **to provide programmatic, student welfare and logístical support. The role forms part of a tight-knit local team providing a Study Abroad experience for students on undergraduate academic programs in South Africa.

SUPERVISION
- Programs are headed by Program Directors and program implementation is led by a Country Coordinator. The Student Support Coordinator is supervised by the Country Coordinator.

**Responsibilities**:

- Pre-arrival

Attend meetings with staff and students to plan student arrival, receive training and study the program schedule, movements and requirements.
- Student arrival

Assist staff with arrival logistics, onsite welcoming and orientation of students.
- Community building sessions
- Develop and lead community building sessions that promote group cohesion and cooperation.
- Build rapport and manage student expectations about available support and resources.
- Homestay experience support
- Monitor students' homestay experiences and discuss them with the Homestay Coordinator.
- Advise/collaborate with the Country Coordinator to address challenges related to homestay experiences.
- Student health, safety and wellbeing support
- Identify and report to the CC any logístical challenges or cross-cultural challenges that may affect individual or collective students' everyday ability to participate successfully in the program (e.g., dietary challenges, environmental adjustments, homestay conflicts, financial hardship).
- Provide health, safety, and well-being support both for the group as a whole and for students individually. This includes ensuring required health protocols, accompanying students to pharmacies, doctors, clinics, or hospitals, and providing everyday support for health and safety concerns, as needed.
- Be available to engage with students on a one-on-one basis for contextual support if required and consented to - this role is limited to support for, and NOT the therapeutic treatment of, issues that include but not limited to cultural or contextual adjustment, group dynamics, and personal health or wellbeing challenges.
- Ensure that all support complies with SIT's Department of Student Health, Safety, and Well-being policies and procedures.
- Offer culturally appropriate strategies and advice to maximize safety and well-being.
- Report necessary information/feedback to the Country Coordinator after each health-related visit.
- Be available to attend to student needs during regular and irregular hours, as well as on an emergency basis.
- Remain in close physical proximity to the student group and the program location to be able to attend to emergencies quickly.
- Monitoring program activities

Be available during class sessions and out-of-classroom sessions (including museum visits, site visits, rural stays, and guest speaker lectures), to provide necessary immediate support and/or to monitor students' wellbeing and assess outcomes.
- Program coordination

Assist the country team with program coordination tasks during site visits in which the Student Support Partner takes part, or in responding to issues of student health, safety and wellbeing as required.
- Financial reporting

Submit to designated staff a record of all program-related expenses, including receipts, slips, and invoices, for expenses required undertake the tasks above.
- Incident reporting

Report to the Country Coordinator any crime / sexual harassment / assault / illness / injury / crises / mental health challenges / natural disaster / perceived or real threats as soon as you become aware of them.
- Staff meetings and training

Attend any staff meetings and training sessions as scheduled during the period of engagement to stay informed about policies, procedures, and duties.
- Other tasks
- Complete any additional tasks assigned by the Country Coordinator or Program Director.
- Includes travel with students to rural stays on IHP Health and Cities programs.

REQUIRED EXPERIENCE AND EDUCATION
- Minimum education requirement: Bachelor's degree or equivalent.
- Minimum number of years of experience required: 2 - 5 years of experience working in an educational or non-profit setting, preferably in a position of responsibility for students' well-being and safety.
- Must be authorized to work in South Africa.

REQUIRED SKILLS
- Office administration skills.

Required Competencies
- Excellent communication and social skills to easily establish connections with students, other staff and the host families.
- Good organizational skills - must be able to manage multiple a

  • DIvisional Manager: Student Support

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Cape Town, South Africa NSFAS Full time

    NSFAS’s job vacancy, Career and Recruitment Job title : DIvisional Manager: Student Support jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 11, 2024 Quick Recommended Links Jobs by Location Job by industries Vacancy No 05 of 2024/25  POSITION OVERVIEW: Develop, monitor, and maintain NSFAS policies, operation plans,...

  • DIvisional Manager: Student Support

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Cape Town, South Africa NSFAS Full time

    NSFAS’s job vacancy, Career and Recruitment Job title : DIvisional Manager: Student Support jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 11, 2024 Quick Recommended Links Jobs by Location Job by industries Vacancy No 05 of 2024/25  POSITION OVERVIEW: Develop, monitor, and maintain NSFAS policies, operation plans,...

  • Student Administrator

    2 days ago

    Cape Town, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications. SACAP is looking for a Student Administrator for the Online Campus, based nationally at either of SACAPs’ Cape Town, Durban, Johannesburg or...

  • Student Services Officer

    Found in: Talent ZA C2 - 2 weeks ago

    Cape Town, South Africa SD Recruitment Full time

    Our client, a highly reputable education brand is looking to hire a Student Services Officer. The primary purpose of the Student Services Officer role is to ensure efficient and effective administration of student services and operations. This encompasses managing student enrolment processes, maintaining accurate student records, handling financial...

  • Senior Customer Relations Officer

    7 days ago

    Cape Town, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...

  • Student Wellness Manager

    3 days ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Student Services **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Senior Customer Relations Officer

    7 days ago

    Cape Town, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...

  • Student Advisor

    3 days ago

    Cape Town, South Africa amplify5 Full time

    **Job Overview** **Key Responsibilities** - Engage with and convert new and existing applicants by providing support and information in a timely manner so as to increase conversion rate at all stages throughout the student recruitment funnel. - Meeting individual/territory targets and Key Performance Indicators (KPIs) - Accurately record all student...

  • Student Recruitment Consultant

    3 days ago

    Cape Town, South Africa amplify5 Full time

    **Job Overview** The Student Recruitment Consultant is responsible for international and domestic student recruitment with an emphasis on lead conversion using consultative sales methods. Consultants will be required to manage a pipeline of prospects, supporting them through the process from the point of enquiry through to becoming a student. **General...

  • Student Advisor

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Cape Town, South Africa CTU Career Chatz Full time

    Job SummaryTo provide efficient and effective sales support, solutions, guidance and advisory service to prospects and/or potential students. The role of a student advisor involves programme/product sales to clients and prospects within the allocated region. Responsible for overall sales, support and activities, from school appointments, capturing, database...

  • Education Operations Coordinator

    3 days ago

    Cape Town, South Africa HyperionDev Full time

    **ABOUT US**: HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and...

  • Teacher Coordinator

    2 days ago

    Cape Town, South Africa CHSASP Full time

    **Teacher Coordinator - based in Thailand** A Teacher Coordinator position is available at a private school in Thailand. The Key Performance Areas will include the following: - Monitor student and teacher performance - Assist teachers and liaise with parents on academics - Accreditation processing and academic quality improvement - Prepare reading...

  • Student Recruitment Assistant

    1 day ago

    Cape Town, South Africa AFDA Full time

    Roles and responsibilities as per recruitment assistants CVP’s (Core Value Points): Assist with marketing strategy implementation for AFDA programmes and campuses. Assist with student recruitment activities to secure incoming student body - support Recruitment Officer with all primary recruitment activities, including (but not limited to) school visits,...

  • Senior Manager: Student Accomodation

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Cape Town, South Africa NSFAS Full time

    NSFAS’s job vacancy, Career and Recruitment Job title : Senior Manager: Student Accomodation jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 11, 2024 Quick Recommended Links Jobs by Location Job by industries Vacancy No 04 of 2024/25  POSITION OVERVIEW: To participate in the development of NSFAS policies, operation plans,...

  • Senior Manager: Student Accomodation

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Cape Town, South Africa NSFAS Full time

    NSFAS’s job vacancy, Career and Recruitment Job title : Senior Manager: Student Accomodation jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 11, 2024 Quick Recommended Links Jobs by Location Job by industries Vacancy No 04 of 2024/25  POSITION OVERVIEW: To participate in the development of NSFAS policies, operation plans,...

  • Senior Student Advisor

    Found in: Talent ZA C2 - 2 weeks ago

    Cape Town, South Africa Varsity College Full time

    Direct Reporting Line: Head: Student Recruitment Varsity College  is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Content Coordinator

    7 days ago

    Cape Town, South Africa Construct Education Full time

    **Reporting Line: Marketing Manager (UK)** **Hybrid work model**: Minimum two days a week in the office with option to work remotely for remaining three days **Employment type: Permanent** **Working hours: 09H00 to 17H30** **Primary Purpose** The Content Coordinator will produce compelling content and curate campaigns for social media and digital...

  • Student Journey Officer/Customer Service Consultant

    Found in: Talent ZA C2 - 2 weeks ago

    Cape Town, South Africa Recruitment Full time

    Student Journey Officer/Customer Service Consultant (JB4148)Century City Town, Western CapeMarket RelatedThe Student Journey Officer is responsible for all administrative tasks associated with the HET/NATED and FET programmes that are offered at the campus. Aligned to policies and procedures, the Programme Administrator provides both administrative and...

  • Academic Support Co-ordinator

    4 days ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Job Purpose**: The Academic Support Co-Ordinator is responsible for the day to day administrative management of the campus academic team as well as academic administrative support to the Academic Co-navigator so that the academic team can focus on academic specific outputs in line with organisational goals. **Duties and Responsibilities**: Academic...

  • Local Direct Sales Coordinator

    6 days ago

    Cape Town, South Africa Bayswater Education Full time

    About Bayswater Education: Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater...