Local Direct Sales Coordinator

2 weeks ago

Cape Town, South Africa Bayswater Education Full time

About Bayswater Education:
Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

Bayswater Education offers:

- High Quality Language Courses in 10 year-round locations across 5 countries - UK, France, South Africa, Cyprus & Canada
- Career-focused Short Courses for Generation Z in London, Paris and Online like Digital Marketing or Fashion - Bayswater College bayswater.ac

Designed for today’s young people, our network of centres offers a chance to learn valuable vocational skills, inspire life-changing experiences and teach them the value of giving back. For every week of tuition that a student studies with us, we give a week of education to underprivileged people from where our students are recruited. We look beyond our borders; we embrace new cultures and are richer for it. We give access to education from the heart of London to the rest of the world.

Position Summary, key duties and responsibilities

The Local Direct Sales Coordinator role has core responsibility for:

- manage the direct sales team based in Cape Town.
- recruit new members for the direct sales department and make sure the training process is followed.
- make sure that the direct sales processes are followed by the team.
- support Student Services Executives in the Cape Town school.
- keep updated the CRM with the department needs and make sure the team use the CRM in the stipulated way.
- Help with the marketing strategy to get more leads and sales: Google Ads campaigns, collaboration with other online directories, walk-ins, newsletters, etc.
- ensuring excellent customer service is provided to our students consistently.
- resolve problems with prospective students to ensure the student gets the best possible customer journey according to Bayswater values.

The Local Direct Sales Coordinator will require excellent communication and inter-personal skills in face to face and by phone; projecting a courteous and professional manner at all times when representing the company.

Knowledge, qualifications and experience Required:

- Experience of working for an International Language Agency or similar position in the school side.
- Sales experience of minimum 2 years. Education industry or services.
- Work experience managing people (minimum 1 year)
- Fluency in both written and spoken English.
- One of the following languages as a second language: French, Chinese, Japanese, Turkish, German, Arabic, Portuguese, Spanish, Russian or Italian.
- Good knowledge of Excel.

Desirable:

- An undergraduate degree focus on business, marketing, sales, language, or tourism.
- Overseas studying/working experience, ideally with exposure to an international environment.
- Knowledge or experience in the marketing field will be a plus, especially digital marketing.

Skills and Attributes
- High level of verbal and written communication skills.
- Comfortable to learn new systems.
- Well organised and able to manage a varied and demanding workload.
- Comfortable in meeting goals and working under pressure.

Personal Attributes
- Approachable, friendly and caring
- Resilient with a flexible, ‘can-do’ approach to work
- Results and customer focussed
- Has high expectations of self and others
- A team player and able to build rapport and engage with a diverse range of people
- Committed to equality and diversity
- Committed to continuous improvement through being outward looking and reflective
- Passion to deliver a time of their lives experience to our students

Legal Requirements
- Eligibility to live and work in South Africa

**Job Specifications**:
Job Title: Local Direct Sales Coordinator

Department: Sales and Marketing

Reports to: Sales Operations Manager

Location: Cape Town

Work Location: Bayswater Cape Town - 40 Shortmarket St, 8000 Cape Town

Contract Type: full-time - 40 hours per week

Holiday: 21 days a per annum + Bank Holiday

**Salary**: 20.000 - 25.000 ZAR depending on experience

Commissions: Monthly depending on individual sales

Quarterly depending on team performance

Bi-annual depending on Cape Town Hub performance

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