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Reservationist - Hotel - Cape Town #014
2 weeks ago
Reservationist - Hotel - Cape Town
**Qualifications & Requirements**:
- ResRequest or similar reservations system
**Experience**:
- Minimum 3 years’ experience.
- ResRequest (or similar reservations system) experience essential
Package
- Salary is negotiable depending on experience and references
**Duties/Responsibilities**:
**Responsibilities include but not limited to**:
- To deal with reservation enquiries, bookings, deposits, cancellations, confirmations, pro-forma’s
etc. procedure
- To deal with the waitlists and complimentary reservations as per procedure
- To ensure that provisional bookings are followed up
- Check for double bookings
- Maximise occupancy with liaison of the reservationists, Reservations Manager and the General Manager
- Maintain good relations with all other departments
- Balance occupancies daily
- Ensure that all filing is up to date
- Maintain guest history as per procedure
- Ensure credit policy is adhered to
- Follow up on travel agent voucher correspondence and other documentation that might be
outstanding
- Ensure the smooth running of the reservations department
- Check arrivals
- Check groups - check payment received
- Daily reports to be completed and sent to accordingly
- Check up on no shows and
Remuneration R16000 Neg
Send CV in MS word format with professional picture and contactable references
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