Detection Manager

2 days ago

Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Contact**
- REQ 132888- Tshego Semenya- Location: Johannesburg- Closing date: 28 March 2024- Cluster- Group Risk**Career Stream**
- Operations

**Leadership Pipeline**
- Manage Others

**Position**
- Detection Manager**Job Purpose**
- To lead and manage the unit/s by ensuring relevant processes are administered and meet business requirements.

**Responsibilities**:

- Create a culture of continuous improvement by identifying opportunities and/or implementing enhancements to processes, procedures and/or systems.
- Ensure projects are implemented and delivered by collaborating whilst adhering to governance practices.
- Meet reporting requirements by compiling and contributing to reports.
- Make and implement informed business decisions by analysing operational/business reports.
- Optimise productivity by implementing capacity management principles.
- Ensure business continuity by drafting, updating and testing Business Continuity Plans (BCP's).
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
- Develop and implement fraud prevention strategies to detect and prevent fraudulent activities.
- Analyse data to identify potential fraud trends and patterns.
- Monitor and investigate suspicious transactions and activities to identify potential fraud risks.
- Collaborate with cross-functional teams to develop and implement fraud prevention measures.
- Conduct regular fraud risk assessments and provide recommendations for improvement.
- Stay up-to-date on the latest fraud detection technologies and tools.
- Prepare and present reports on fraud detection and prevention efforts to senior management.

**Minimum Experience Level**
- 4 - 6 years related experience (finance, credit, business management, administration, project management)
- Extensive knowledge and experience in card and digital
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification- Degree or diploma in related area (finance, credit, business management, administration, project management)

**Technical / Professional Knowledge**
- Banking knowledge
- Business Acumen
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Decision-making process

**Disclaimer**

**_Please contact the Nedbank Recruiting Team at +27 860 555 566_**
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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