Fraud Detection Administrator

3 weeks ago

Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Contact**
- REQ 133013- Tshego Semenya- Location: Johannesburg- Closing date: 4 April 2024**Cluster**
- Group Risk**Career Stream**
- Forensics**Leadership Pipeline**
- Manage Self: Operational

**Position**
- Fraud Detection Administrator**Job Purpose**
- To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.- Assist with Recoveries (block and securing of funds) and facilitating Bank to bank repatriation.
- Monitoring and detection on exception reports
- TPPP /Aggregator oversight responsibilities which involves monitoring and governance on Fraud Mitigation.

**Responsibilities**:

- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Influence the enhancement of business processes and methodologies.
- Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
- Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
- Contribute to smooth flow of work and maintain relationships with internal and external service providers.
- Manage and prevent potential operational losses.
- Prioritise reported risk events.
- Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
- Determine completeness of reported risk event.
- Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
- Compilation of Incident preliminary report.
- Provide feedback to stakeholders.
- Action requests for authentication of identity documents.
- Comply with risk standards and policies.
- Understand and embrace the Nedbank vision and demonstrate the values.
- Improve personal capability and stay abreast of developments in field of expertise.
- Support personal growth and enable effectiveness in performance of roles and responsibilities.
- Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.
- Minimum Experience Level- 3 years’ experience in relevant role.
- Experience in forged document detection and suspicious transaction monitoring.
- Efficient data analyses and accurate conclusion using excel and pivot tables.
- Attention to detail and able to make accurate decisions timeously.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification- Fraud
- Investigation and or Risk Mitigation qualification
- Relevant completed courses in Fraud i.e., UJ Certificate in Criminal Justice and Forensic Investigation or similar

**Technical / Professional Knowledge**
- Administrative procedures and systems
- Banking procedures
- Branch processes and procedures
- Client service principles
- Filing techniques
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills

**Disclaimer**

**_Please contact the Nedbank Recruiting Team at +27 860 555 566_**
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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