Customer Support Specialist

Closing Date 2023/06/02 - Reference Number SHO230526-10 - Job Title Support Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The Shoprite Send Customer Support Specialist is to provide meaningful support to Shoprite Send regarding...

**Purpose of the Job**: The Shoprite Send Customer Support Specialist is to provide meaningful support to Shoprite Send regarding customer registrations, general customer queries, and store queries. This role efficiently manages all customer queries, going above and beyond to ensure client satisfaction, as well as collaborating with the broader Shoprite Send...

**Purpose of the Job**: As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Service QA & Training Manager role is to co-design, develop and deliver robust customer quality...

Closing Date 2023/05/03 - Reference Number SHO230426-3 - Job Title WFM Solutions Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the WFM Solutions Specialist is to support the execution of WFM related tasks such as; -...

**Purpose of the Job**: The purpose of the WFM Solutions Specialist is to support the execution of WFM related tasks such as; - Implement and manage productivity related practices and programmes for the Shoprite Group - Maintain data related to tasks and time standards in the WFM system **Job Objectives**: **Employee Centric Delivery** - Assisting with the...

Closing Date 2023/07/05 - Reference Number SHO230628-5 - Job Title e-Learning Solutions Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job - Job Advert Details - Job Category Human Resources - Job Objectives **Employee Centric...

Closing Date 2024/04/05 - Reference Number SHO240403-11 - Job Title People Delivery Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell - Purpose of the Job The purpose of the People Delivery Specialist role is to work alongside the Divisional People Partner and business...

**Customer Orders Administrator / Internal Sales** **Responsibilities include but are not limited to;** - Receive and process customer purchase orders and invoices for daily deliveries and/or collections. - Plan and schedule customer deliveries when required. - Advise customers of any stock related issues, ETA's, suggest substitutes. - Maintaining and...

Closing Date 2024/05/03 - Reference Number SHO240426-1 - Job Title Pension Benefits Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Benefits Specialist is to provide support to the specific Benefits team by completing...

Closing Date 2023/05/10 - Reference Number SHO230503-3 - Job Title Senior Organisational Effectiveness Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Senior Organisational Effectiveness (OE) Specialist is to develop...

**Purpose of the Job**: **Job Objectives**: **Employee Centric Delivery** Working alongside the Learning Solutions Integration Specialist and other L&D stakeholders to determine the support requirements for various solutions utlised in the L&D function - both internal and external vendor based. Taking ownership of the assigned products and solutions -...

**Purpose of the Job** **Job Objectives** - To plan and manage all activities within the area of technology and within his/her responsibility. - To ensure timely and effective communication with the project team, the project stakeholders, and the business support users. - To effectively manage the day-to-day IT operations within the specified wholesaler...

Closing Date 2023/05/10 - Reference Number SHO230503-2 - Job Title Senior Organisational Design Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of Senior Organisational Design Specialist role is to design, develop, execute,...

We are seeking!! a dynamic Customer Service Team Leaders to join our team and make a significant impact! In this role, you will manage team performance, excel in managing KPIs, ensure service level excellence, oversee tenured agents, address behavioral challenges, and maintain accurate documentation. **Responsibilities**: - You will be shifted from Monday...

Closing Date 2023/07/27 - Reference Number SHO230719-5 - Job Title Health and Safety Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job health and safety support and guidance to the various locations and entities within the Supply Chain. -...

**Purpose of the Job**: The purpose of the People Delivery Specialist role is to work alongside the Divisional People Partner and business to ensure efficient and effective functional People operational delivery and practice management to the assigned division, business leadership, employees, and other related stakeholders to drive the People agenda as...

Closing Date 2023/11/15 - Reference Number SHO231108-4 - Job Title Compensation Execution Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job - Job Advert Details - Job Category Human Resources - Job Objectives **Employee Centric...

Are you ready to support our commercial team in the dynamic world of physical trades? We're seeking a skilled individual to join our client in ensuring seamless operations in commodity trading. **Job Summary**: Supporting the commercial team with all functions related to physical trades, including system updates, reconciliation, and reporting of traded...

**Purpose of the Job**: The purpose of the Benefits Specialist is to provide support to the specific Benefits team by completing accurate and timeous administrative inputs, checks and document management / filing services to ensure that all People activities are recorded and traceable. The role also renders additional ad hoc support services as required...

**Purpose of the Job**: The purpose of the Contact Centre Real-Time Data Analyst role is to participate in and support the gathering, analysis and understanding of the customer services’ operational data and analytics requirements and translating these requirements into real-time analytics. This role ensures the provision of meaningful operational...