Senior Application Support Specialist
3 weeks ago
**Purpose of the Job**
**Job Objectives**
- To plan and manage all activities within the area of technology and within his/her responsibility.
- To ensure timely and effective communication with the project team, the project stakeholders, and the business support users.
- To effectively manage the day-to-day IT operations within the specified wholesaler area.
- To efficiently manage vendor relationships and deliverables within the specified IT environment.
**Qualifications**
- IT-related Diploma/Degree - essential.
**Experience**
Essential
- 5 years of Experience in an IT support management position
- 3 years of Experience in Cloud Solutions (AWS)
- 3 years of Experience working on projects in both Agile and DevOps
- Agile / Scrum Toolsets
Desirable
- 5 years of Experience in Retail
- SAP- Hybris Commerce
- Understanding of cloud technology
**Knowledge and Skills**
Essential
- 5 years of broadly skilled in information and communication technology
- 5 years of Knowledge of all stages of systems development from specification to implementation
- 3 years of Exposure to vendor management
Desirable
- Exposure to Project Management
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