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Facilities Administrator

5 months ago

Johannesburg, South Africa Excellerate Full time

**Main purpose / objective of the position**:

- Ensuring that the Suppliers invoices are uploaded in the correct format.
- Completed according to the set guidelines communicated to the suppliers.
- Data verified and checked - and moved to the correct next level.
- All approved invoices processed and sent to the client.
- Statistics is maintained of all transactions for the day.
- Records are being kept (saved) on the central knowledge drive.
- Maintain good long-term customer and client manager relationships.

**Decision making authority**:
Has the authority to execute all Key Performance Areas as stated on this form and in line with the Company approval.

Framework and client policies and procedures.

**Experience / Education**:

- Minimum of Grade 12.
- 2-3 year’s relevant experience in invoicing and end-user support.
- Experience within the Facilities Management field is preferable.

**Skills required**:

- Computer literacy.
- Infor EAM.
- MS Office - Excel and Word.
- Outlook.
- Administration Skills.
- Time Management.
- Telephone skills.

**Knowledge required**:

- Contract Management (SLA Suppliers etc).
- Financial principles / processes (costings) Policies and procedures.
- Preparation of reports, including dashboards.
- Administration skills, Communication skills.

**Competencies required**:

- Assertive.
- Tolerance for Routine.
- Communication (Fluency in languages appropriate to target client community).
- Systematic Thinking.
- Methodical.
- Tolerance for stress.
- Drive and productivity.
- Teamwork and Co-operation.
- Customer and Quality Focus.
- Accuracy.

**Major drivers of work volume**:
Client demands and expectations, number of work orders, size of regions.

**Interface / relationships with**: