External Sales Representative

3 months ago

Benoni, South Africa H Systems (Pty) Ltd. Full time

**JOB PROFILE**

**JOB PURPOSE**
The core purpose of the role is to manage and grow key accounts, source new business, and ensure the achievement of sales and gross profit targets.

**KEY PERFORMANCE AREAS**
- Sales Management
- Customer Relationship Management
- Administration and Reporting
- SHEQ Integrated Management System control

**MAIN RESPONSIBILITIES**
- **SALES MANAGEMENT**
- New customer management
? Source and onboard new customers.
- Ensure achievement of sales targets.
? Identify sales targets per customer.
? Develop strategies to address sales requirements.
? Identify and recover lost sales through effective sales strategies.
? Manage back-orders weekly.
? Analyze customers' sales history and identify sales opportunities.
? Drive growth of system sales in line with targets.
- Achieve gross profit percentage (GP%) targets.
- Analyze the market and identify improvement and opportunity areas..
? Prepare sales and demand forecasts and analyze actual sales for different market segments on a monthly basis
? Identify customers not buying or stopped purchasing and increase their engagement.
? Identify and strategize bringing new clients on board.
? Monitor client requirements and identify opportunities to sell innovative products.
? Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
- Implement solutions that deliver value and business outcomes for key clients.
- Manage and maintain pricing in line with company requirements.
- **CUSTOMER RELATIONSHIP MANAGEMENT**
- Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training, and point of sale material.
? Demonstrate the functions and utility of products based on customer needs.
? Provide information on pricelists, stock discontinuations, promotional stock, and general notifications.
- Conduct monthly visits to key accounts in the region.
- **ADMINISTRATION AND REPORTING**
- Complete sales and demand forecasts and analyze actual sales for different market segments on a monthly basis.
? Prepare sales performance reports and sales analysis.
? Generate customer visit reports and weekly call reports.
- Manage customer debtor book.
- Prepare quotes, sales orders, and invoices accurately and on time.
? Coordinate stock arrangements with other branches or procurement if stock is insufficient.
? Communicate pipeline orders or exceptional purchases to the Branch Manager and Procurement.
- Review credit limits, request payments as required, and coordinate with the Debtors department.
- **SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL**
- Ensure adherence to the OHS Act.
? Take reasonable care for the health and safety of themselves of other persons.
? Co-operate with the employer to enable prescribed duties or requirements to be complied with.
? Carry out any lawful order given and obey the health and safety rules and procedures.
? Report any unsafe or unhealthy situation to the employer.
? Report any incident to the employer.
? Comply with health and safety processes.
- Participate in any Integrated Management System activities as required.
- Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
- Adhere to all company policies and procedures.
- Maintain high levels of customer service.
Participate in any Integrated Management System activities as required.

**KEY JOB REQUIREMENTS**

**QUALIFICATIONS**
- Grade 12 / NQF 4.
- Valid Drivers’ license.

**EXPERIENCE**
- 2 years’ experience in a similar position.
- 8 years’ experience in a sales environment.

**KNOWLEDGE REQUIREMENTS**
- Computer literacy with Proficiency in MS Excel at an intermediate level.
- Proficient in SAGE Evolution, or similar software, at an intermediate level.
- Thorough practical knowledge of best practices in sales processes.
- Awareness and understanding of relevant ISO Standard requirements.

**SKILL REQUIREMENTS**
- Quoting and Invoicing.
- Strong analytical and problem-solving skills.
- Key Accounts Management.
- Sales and negotiation skills.
- Interpersonal communication and customer service.

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