Retentions Manager

4 weeks ago


Pretoria, South Africa Career Minded Full time

Job Overview**Date Posted**:
Posted 1 day ago

**Location**:
Pretoria, Gauteng

**Job Title**:
Retentions Manager

**Salary**:
R50,000 - R65,000

**Salary Type**:
Negotiable**Education Level**:
Certificate**Job Level**:
Management**Required Experience**:
3 - 5 Years

Retentions Manager - Pretoria

A Retentions Manager job vacancy is available in Pretoria, Gauteng, South Africa.

My client is one of the most exciting companies to work for in the whole of Pretoria They are in insurance and currently looking for a Retentions Manger to manage a team of about 50 people.

**Responsibilities**:

- Creating insiders
- Lead and assume full management responsibility for Retention
- Check and validate all work carried out in Retention
- Managing workload
- Managing team performance and reaching KPI’s
- Escalated omplaints handling
- Handling Recruiting and Disciplinary action
- Coaching, Training and developing of staff - procedure and product
- Assisting with IT optimization

**Requirements**:

- Be an insider
- A minimum of 3 years Team manager experience
- Retention specialist
- Excellent people skills
- Excellent product knowledge
- Strong Admin skills
- Excellent communication and motivational skills
- 150 FAIS credits
- RE 5

**Attributes**:

- Attention to detail
- Understanding “the customer journey” and Net Promoters score
- Retention experience
- Organized

Search all available job vacancies in South Africa


  • Retentions Manager

    3 weeks ago


    Pretoria, South Africa Career Minded Full time

    Job Overview **Date Posted**: Posted 4 months ago **Location**: Pretoria, Gauteng **Job Title**: Retentions Manager **Salary**: R50,000 - R65,000 **Salary Type**: Negotiable **Education Level**: Certificate **Job Level**: Management **Required Experience**: 3 - 5 Years Retentions Manager - Pretoria A Retentions Manager job vacancy is available in...


  • Pretoria, South Africa Pillango Placements Full time

    SKILLS **FAIS credits** **Insurance** **RE5** **Retention** **Staffing** **Team Management** INDUSTRIES **Insurance** **Description**: **Responsibilities**: - Lead and assume full management responsibility for Retention - Check and validate all work carried out in Retention - Managing workload - Managing team performance and reaching KPI’s -...


  • Pretoria, South Africa Pillangó Placements Full time

    **Responsibilities**: - Lead and assume full management responsibility for Retention - Check and validate all work carried out in Retention - Managing workload - Managing team performance and reaching KPI’s - Complaints handling - Handling Recruiting and Disciplinary action - Coaching, Training and developing of staff - procedure and product - Assisting...

  • Retentions Agent

    7 days ago


    Pretoria, South Africa Kontak Recruitment SA Full time

    Menlyn, Pretoria** Retentions Agent (JB1798)** Menlyn, Pretoria R15 000 basic per month + commission in USD Working Hours - Night Shift - 7pm - 4am Duration: Permanent **Company Overview** Our client is a Forex brokerage with a global footprint who requires the expertise of a Retentions Agent to join their team. Our client offers training, support, career...

  • Project Manager

    2 weeks ago


    Pretoria, South Africa AJ Personnel Full time

    **Main purpose of the job**: - To provide oversight and technical support for the retention of HIV/TB patients and innovation services in the allocated sub-districts by working with the sub-districts and facility managers, Wits RHI community teams, community partners, community-based organizations, and linkage hub to ensure that clients tested positive for...


  • Pretoria, South Africa Finding Personnel Full time

    REF NUMBER**:FP038**: STATUS**: OPEN FOR APPLICATIONS** **PLEASE TAKE NOTE** - A copy of your CV - Whatsapp number - Copy of your ID, - Copy of valid drivers license - All qualifications (Matric and Tertiary Qualifications) - A clear and recent head and shoulders image of yourself **CV must include the following or will not be processed**: **Full CV...

  • Retention Officer

    5 days ago


    Pretoria, South Africa Fidelity Services Group Full time

    **Position**: Retention Officer **Reporting to**: Finance Manager, CashMaster **Location**: Waltloo, Pretoria **Duration**: Full-Time The purpose of the Retention officer is to design and implement customer retention strategies to increase satisfaction, loyalty and retain business. The incumbent will play a crucial role in preserving the company's...


  • Pretoria, South Africa The Talent Room Full time

    A company in Fourways, Johannesburg is looking for a Customer Retention Intern.The salary is R7500,00Its a 12-month Internship.Only candidates who are currently unemployed can apply.Responsibilities:Schedule and manage bookings for vehicles in the workshop, ensuring a smooth and efficient process.Actively engage with customers to understand their needs and...


  • Pretoria, South Africa Sanlam Full time

    THE ROLE- An exciting opportunity has become available for a Retention Adviser in the Client Engagement team at Santam Direct, with offices based in Cape Town**WHAT WILL YOU DO?**WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?** - Retain clients by leveraging persuasive skills to identify and address their needs. - Create opportunities for retention by...


  • Pretoria, South Africa Sage Full time

    At Sage, we are dedicated to empowering businesses to thrive in the digital age. As a global leader in [industry/sector], we provide innovative solutions that streamline operations and drive growth. Our commitment to customer success is at the core of everything we do. We are seeking a dynamic and results-driven Contract Renewals Manager to join our team and...


  • Pretoria, South Africa Sage Full time

    Are you passionate about driving customer retention and fostering strong partnerships? We’re looking for a dedicated professional to lead contract renewal processes for our medium business segment. In this role, you’ll ensure customer satisfaction, exceed renewal revenue targets, and support the success of Sage’s cloud migration strategy. **Key...


  • Pretoria, South Africa Sanlam Full time

    Who are we? Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors...

  • Retention Advisor

    3 weeks ago


    Pretoria, South Africa Sage Group PLC Full time

    **Advert** - People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the...


  • Pretoria, Gauteng, South Africa Talent Sam Full time

    Becoming a Part of Talent Sam's FamilyWe are looking for a highly skilled Senior Customer Success Manager to join our team at Talent Sam. This role offers an exciting opportunity to work closely with customers, understanding their needs, and providing tailored solutions to drive business growth.Main Responsibilities:Relationship Building: Develop and...

  • Marketing Manager

    4 weeks ago


    Pretoria, South Africa Neoc_People Full time

    **Overview of the role** - Build and manage retention strategies for existing customers. - Identify key markets for the business and develop strategies to attract new customers through effective lead generation and optimization tacts. - Manage the marketing funnel from top to bottom. - Optimize sales retention with customer partnership and outreach...

  • Marketing Manager

    1 week ago


    Pretoria, South Africa NEOC People Full time

    Our client is looking for a dynamic, energetic and high-performing Marketing Manager to manage their marketing portfolio with a collaborative hand in the sales function to optimise lead generation and retention campaigns. If you have experience managing B2B marketing projects that are underpinned by performance-driven results, this may just be for...

  • Junior Area Manager

    1 week ago


    Pretoria, South Africa Herotel Full time

    Applications are invited for the **Junior Area Manager**position to be based in **Pretoria**. **PURPOSE OF THE ROLE**: The Junior Area Manager is responsible for overseeing all aspects of fibre and wireless project health, driving customer satisfaction and retention to ensure operational efficiency within assigned regions. This includes managing customer...


  • Pretoria, Gauteng, South Africa DRD Recruitment Solutions Full time

    Job DescriptionThe successful candidate will oversee the daily operations of a branch, ensuring smooth sales, administration, and service delivery. Key responsibilities include managing staff, driving business growth through new opportunities and client retention, building relationships with customers, and achieving route optimization KPIs.Key...

  • CRM Manager

    7 days ago


    Pretoria, South Africa Sydsen Full time

    Our client is seeking a highly motivated **CRM Manager** to join their fast-growing and dynamic team in Pretoria North. As a CRM Manager, you will be responsible for developing, implementing, and managing customer relationship management strategies to enhance customer engagement, retention, and loyalty. You will work closely with various departments,...

  • HR Manager

    6 days ago


    Pretoria, Gauteng, South Africa Findojobs South Africa Full time

    We are seeking an experienced HR Business Partner to join our team at Findojobs South Africa, a leading provider of mobility solutions in Southern Africa.About UsOur client was established in 1991, in Durban, and started as a car rental company. Today, they offer a suite of mobility solutions from short-term car hire to long-term vehicle leasing, as well as...