Customer Retention Intern

7 days ago


Pretoria, Gauteng, South Africa The Talent Room Full time

A company in Fourways, Johannesburg is looking for a Customer Retention Intern.

The salary is R7500,00

Its a 12-month Internship.

Only candidates who are currently unemployed can apply.

Responsibilities:

  • Schedule and manage bookings for vehicles in the workshop, ensuring a smooth and efficient process.
  • Actively engage with customers to understand their needs and promote workshop services, products, and upgrades.
  • Identify sales opportunities in the workshop and work towards meeting sales targets.
  • Follow up with customers post-service to ensure satisfaction and offer additional services where applicable.
  • Assist in resolving customer queries and providing excellent customer service at all times.
  • Build and maintain strong relationships with existing and potential customers to ensure repeat business and customer retention.
  • Provide administrative support to the team, including updating customer records and processing bookings.
  • Assist in maintaining a high standard of communication with customers regarding their vehicle status and service needs.

Requirements:

  • Matric (With an average of 60%)
  • No criminal record
  • Must be unemployed currently
  • Looking to join a great company and build a career
  • Sales-oriented with a strong passion for customer service and retention.
  • Strong communication skills, both verbal and written.
  • A proactive approach with the ability to identify and seize sales opportunities.
  • Organized and detail-oriented with good time management skills.


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