Logistics Key Accounts

4 months ago


City of Cape Town Western Cape, South Africa Zeal HR Full time

Job Title: Logistics Key Account Manager - Refrigeration Specialist

**Company Overview**:
Our client is a dynamic and innovative logistics solutions provider committed to delivering excellence in supply chain management. With a focus on temperature-sensitive logistics, we specialize in handling and transporting goods that require refrigeration to maintain product integrity. We are seeking a highly motivated and experienced individual to join our team as a Logistics Key Account Manager with a specialized background in refrigeration.

**Position Overview**:
As a Logistics Key Account Manager - Refrigeration Specialist, you will play a pivotal role in managing key client relationships and ensuring the smooth execution of temperature-controlled logistics operations. You will collaborate closely with clients, internal teams, and external partners to develop and implement customized solutions that meet and exceed customer expectations. Your expertise in refrigeration will be critical in maintaining the integrity of temperature-sensitive shipments throughout the supply chain.

**Responsibilities**:
1. **Client Relationship Management**:

- Serve as the primary point of contact for key accounts, fostering strong and lasting relationships.
- Understand client requirements and proactively identify opportunities for value-added services.
- Anticipate and address client concerns promptly to ensure overall satisfaction.

2. **Temperature-Controlled Logistics**:

- Utilize your expertise in refrigeration to design and implement effective temperature-controlled logistics solutions.
- Ensure compliance with industry standards and regulations related to the transportation of perishable goods.
- Collaborate with warehouse and transportation teams to optimize the cold chain process.

3. **Customized Solutions**:

- Work closely with clients to understand their unique logistics challenges and provide tailored solutions.
- Collaborate with internal teams to develop and implement innovative logistics strategies.
- Continuously assess and improve logistics processes to enhance efficiency and effectiveness.

4. **Performance Monitoring and Reporting**:

- Develop and maintain key performance indicators (KPIs) to monitor the performance of refrigeration logistics.
- Generate regular reports for clients, highlighting performance metrics and areas for improvement.
- Implement corrective actions and improvements based on data analysis.

**Qualifications**:

- Bachelor's degree in Logistics, Supply Chain Management, or a related field would be beneficial but not a must.
- Proven experience in logistics and supply chain management, with a focus on refrigeration / cold storage.
- In-depth knowledge of temperature-controlled logistics, cold chain management, and regulatory requirements.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced and dynamic environment.


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