Key Accounts Manager: Pharmacy

2 months ago

Western Cape, South Africa Nurture Brands Full time

Vital part of the Nurture Brands group has been a trusted name in South African households, embodying a legacy of excellence and a commitment to holistic well-being.

As the Key Accounts Manager, you will scope, develop, manage and implement the pharmacy channel strategy (including Dischem, Pharmacy Chains, Independent Pharmacies and Health Stores). Including managing and expanding the relationship with all of the respective National & Regional Key Account customers in order to achieve strategic sales objectives and targets within the allocated categories.

**Responsibilities**:

- Develop, implement and evaluate national key accounts strategies detailing all operational and key account objectives
- Analyse research, negotiate and implement annual co-op spend ROI
- Negotiate annual trading terms in line with business plan
- Negotiate ranging, new listings, price and promotional activity with regional and national buyers by key account
- Build and maintain strong and effective relationships with all key people at key accounts
- Evaluate all promotions
- Ensure all new products are launched correctly and effectively in line with marketing's strategy and requirements
- Manage performance of the group and ensure all roles and responsibilities are defined for all resources
- Monitor pricing accuracy and implement price increases within set time parameters to prevent claims
- Ensure optimal product and service levels through Selling Agents
- Provide direction on promotional plans, pricing and product launches in line with Sales & Marketing strategy
- Analyse and communicate all market and competitor information to Marketing, as well as highlighting opportunities
- Correct positioning on shelf in-line with Marketing objectives
- Management and implementation of planograms and layouts as set out by Trade Marketing

**What are we looking for**:

- Grade 12 qualification
- Relevant tertiary degree in Marketing or Sales; a background or qualification in Health Sciences is an advantage
- At least 7 years of Key Accounts Management experience within the pharmacy sector, working with pharmacies and health-focused retail stores
- Minimum of 5 years of experience collaborating closely with independent pharmacy representatives and stores
- Proven record of successful growth in key accounts for pharmacies and health stores
- Skilled in developing channel-specific strategies and implementing sales plans aligned with overall business objectives
- Strong interpersonal skills to build, maintain, and strengthen relationships with key decision-makers and stakeholders within pharmacy accounts
- In-depth understanding of the pharmacy and healthcare retail landscape, customer behaviour and industry trends

**We are based**:
This position will be based in either Cape Town or Johannesburg, with a preference for Cape Town.

Closing date: 22 November 2024

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