Hotel Reservations Consultant

2 months ago


Gauteng, South Africa HotelJobs.co.za Full time

**Valor hospitality Partners is recruiting for one of our clients. Busy Corporate hotel in Johannesburg Northern Suburbs.**

**Requirements: Experience in hotel reservations is essential and not negotiable for this busy reservations department.**
- **_ Previous hotel reservations experience, of at least 2 to 3 years essential_**_._
- ** Knowledge and experience using OPERA essential**:

- Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
- Written and verbal communication skills
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy

**The purpose of the position is to respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone or through a central reservation system. The Reservationist will create and maintain reservation records - usually by date of arrival and alphabetical listing, preparing and sending letters of confirmation and promptly processing any cancellations and modifications.



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