Administrator : Contributions
6 months ago
**Purpose of role**:
- Perform quality assurance based on the specialized requirements of the role. The incumbent should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously. Furthermore,engage in a professional manner whether it be verbal or face to face and have the ability to communicate via different communication channels.
- Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
- The Contributions Administrator is responsible for the accurate and timeous processing of contributions within the agreed service level between SALT EB and the Fund and meeting production standards. The duties include requesting information, responding to enquiries and providing assistance to Client Services, the Call Centre, Claims team, employers and external service providers.
**Responsibilities**:
- Perform all contribution related activities which include the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.
- Process contributions according to the rules, policies, legislation, administration procedures and the service level agreement.
- Process refunds according to administration processes within the service level agreements.
- Meet production standards in terms of quantity and quality.
- Liaise with employers and service providers both written and verbal.
- Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.
- Any other duties as determined by the the business needs and participate in all organisational events as required.
**Record Keeping and Filing**
- Record all appropriate member notes on member's Everest record.
**Query resolution**
- Assist Client Services, the Call Centre, Claims team, employers and external service providers to resolve queries.
- Follow through and provide client with on-going feedback until enquiry is resolved.
- Support a positive and responsive climate for client enquiry resolution.
- Action all escalated enquiries within 24 - 72 hours.
**Team Support**
- Accept accountability and take responsibility for any work done or allocated.
- Display a willing and helpful attitude.
- Action any other responsibilities allocated by the manager.
- Cheque releasing, Year ends & Benefit statements.
**Relationship Management**
- Build and maintain relationships at all levels with service providers and internal departments to enhance organisational effectiveness and efficiency.
- Use your best endeavours to properly conduct, improve, extend, develop, promote, protect and preserve the business interests, reputation and goodwill of the company.
**Time Management**
- Excellent time management.
- Must be available to work overtime when the need arises.
- Flexible and ability to work under pressure and multitask.
-
Administrator
6 months ago
Johannesburg, South Africa Job Crystal Full timeA payment solutions provider is looking for an experienced and skilled Administrator that will manage the FICA process and provide full administrative support to the Operations Team. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Provide full administrative support to the Operations team - Contributes to team effort by accomplishing related results as...
-
Administrator
2 months ago
Johannesburg, South Africa ADvTECH Full timeThe ADv TECH Schools Division leads the private sector in the field of education, contributing meaningfully towards the sustainable development of human capacity in South Africa. Duties required: - Providing support with educational organisation; - Processing and maintaining pupil applications, acceptances and records (includes data input and manual...
-
Executive Administrator
2 weeks ago
Johannesburg, Gauteng, South Africa Edge Executives Full timeJob DescriptionWe are seeking an experienced Executive Administrator to join our team at Edge Executives. The successful candidate will be responsible for providing high-level administrative support to the CEO, ensuring seamless day-to-day operations and contributing to the overall success of the company.
-
Administrator
3 months ago
Johannesburg, South Africa Allmed Healthcare Professionals Full timeATA Administrator (Frail Care)Location: Parktown, JohannesburgSalary: Market relatedRecruiter: Allmed Healthcare ProfessionalsJob Ref: Allmed: Healthcare ProfessionalsWe are looking for a detail-oriented and proactive individual to join our team as an ATA Administrator, providing essential administrative support for our frail care training programs. This...
-
Compliance Administrator
6 months ago
Johannesburg, South Africa Sanlam Full time**What will you do?** - This career opportunity is available at **Mirabilis** a division of Santam for a **Compliance Administrator**, who will be based in **Johannesburg: Illovo.** **What will make you successful in this role?** **Compliance Administration and Assurance activities** - Overall responsibility for compliance administration and assurance...
-
Global Administrator
6 months ago
Johannesburg, South Africa Expleo Group Full timeOverview: Are you looking to join a Global Company, supporting Recruitment Administration processes, working within an energetic and collaborative team? We are looking for an extremely confident, professional and energetic Administrator to join our winning team, working with various countries around the globe. You would be working in a fast-paced...
-
Project Administrator
2 months ago
Johannesburg, South Africa Nedbank Full time**Requisition Details & Talent Acquisition Contact** - REQ 135447- Tshego Semenya- Location: Sandton- Closing date: 7 October 2024**Cluster** - RBB**Career Stream** - Projects **Leadership Pipeline** - Manage Self: Operational **Position** - Project Administrator**Job Purpose** - To ensure all logistics related to administration and reporting support is...
-
Junior Administrator
8 months ago
Johannesburg, South Africa SydSen Recruit Full timeJunior Administrator - Johannesburg Central, Gauteng Our client in the Automotive Industry is looking for a **Junior Administrator** to join their dynamic team. **Key Responsibilities**: - Undertake various tasks related to the smooth functioning of the automotive operations. - Collaborate with team members to contribute to the overall success of the...
-
Claims Administrator
6 months ago
Johannesburg, South Africa Sanlam Full time**Who are we?** Safrican is a respected life insurer with a footprint in SA and a subsidiary in Eswatini. Safrican has over 2 million principle lives covered and more than 7 million lives assured, the company has grown from strength to strength since 2004. **What will you do?** - Under general supervision and within company guidelines will research,...
-
HR Administrator
6 months ago
Johannesburg, South Africa EMPIRE RECRUITMENT Full timeCurrently, we are seeking a skilled HR Administrator to play a vital role for our client in the manufacturing sector. If you're ready to take charge of day-to-day HR and Payroll administration, we invite you to become a part of this dynamic workforce.Key Responsibilities:As an HR Administrator, you will be entrusted with managing the core HR and Payroll...
-
Sales Administrator
3 months ago
Johannesburg, South Africa Azelis Full time1 YEAR FIXED TERM CONTRACT - SALES ADMINISTRATOR Main Accountabilities Ensure correct and timely customer sales order processing - Review process sales orders in the Azelis ERP system. Advise Commercial Assistant of any deviations (prices issues, delivery dates...). Request order release to Credit Control. Send order acknowledgements and confirmations to...
-
Legal Administrative Assistant
1 month ago
Johannesburg, Gauteng, South Africa Dante Personnel Full timeDante Personnel East Rand is seeking a highly skilled PA/Legal Secretary to join their team. As a key member of the administrative staff, you will be responsible for providing exceptional support to the Director, ensuring seamless day-to-day operations and contributing to the overall success of the organization.The ideal candidate will have a minimum of 2...
-
Sales Support Administrator
2 months ago
Johannesburg, South Africa Sanlam Full time**Who are we?** **What will you do?** - Under direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations and maintaining records and files following standard procedures with all work certified or checked.- Minimum Experience- Minimum of 2 years’ experience in an...
-
Corporate Administrator: Travel Insurance
8 months ago
Johannesburg, South Africa Sanlam Full time**What will you do?** **Santam Specialist Solutions** has a position available for a - **Corporate Administrator,** within the corporate travel team at - **TIC.** - The corporate travel team is responsible for all corporate related policy issuing and query solving functions, as well as policy renewals and general administrative duties.- The person will need...
-
Credit Administrator
6 months ago
Johannesburg, South Africa Nedbank Full timeJob Family- Credit - Career Stream- Credit Management - Leadership Pipeline- Manage Self: Operational **Job Purpose** - To ensure compliance to Nedbank policies and procedures by facilitating acceptable credit risk decision making to fulfil management's regulatory and compliance reporting. **Responsibilities**: - To manage a portfolio by executing all...
-
Programme Administrator
2 months ago
Johannesburg, Gauteng, South Africa TalentCru Full timeJob Title: Programme AdministratorJob Summary: We are seeking a highly organized and detail-oriented Programme Administrator to join our team at TalentCru. The successful candidate will provide administrative support to our programme team, ensuring the smooth operation of our programmes.Key Responsibilities:Provide administrative support to the programme...
-
Senior Administrator Operations
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To control multiple administrative processes that require expert technical and operational knowledge within mandated frameworks - Contribute to teamwork and inclusivity within own team - Resolves incoming telephone queries and directs unresolved queries to the relevant departments - Deliver internal and external customer service excellence...
-
Office Administrator
6 months ago
Johannesburg, South Africa Teltonika Networks Full time**Location**:Johannesburg, GT, ZA**Company**:TELTONIKA- During 25 years of activity in the IoT market, Teltonika has become one of the leading _**_manufacturers of IoT solutions_**_ in the world, with offices in 19 countries and with more than 2,300 employees worldwide. Since 2017 Teltonika has started developing business in the _**_African continent_**_...
-
Operations Administrator
6 months ago
Johannesburg, South Africa Shop2Shop Full time**Purpose of role**: The operations administrator plays a pivotal role in supporting the day-to-day operations of the Shop2Shop, ensuring efficiency, accuracy, and compliance across various operational tasks. This role involves processing account maintenance, queries, customer onboarding tasks, and managing warehouse returns, among other...
-
Human Resources Administrator-2
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To provide Business Units with a full human resources administration service Responsible for assisting line managers and staff within these business units in a wide variety of administration duties for example leave, medical, pension - Contribute to cost efficiencies through responsible utilisation of work related resources - Contribute to...