Hospitality & Excellence Manager - Paarl/franschhoek
6 months ago
An iconic brand in the global wine industry, based in the picturesque Franschhoek Valley is currently recruiting.
Join the team where excellence is crafted, respect is cherished, and integrity is our hallmark. We are looking for a Hospitality Excellence Manager
Global Sales and Marketing Manager.
Key areas of responsibility include, but are not limited to
Hire qualified personnel according to company standards
Organize and coordinate operations to ensure maximum efficiency
Manage and evaluate all staff
Ensure supplies and equipment are adequate in quantity and quality
Handle customer complaints when necessary
Assist in pricing products
Assume responsibility of budgeting and monitoring expenses
Enforce adherence to regulations and quality standards
Ensure all records are kept properly and consistently
Review and prepare reports for senior management
Assist in marketing the facility
Guest relations
Skills and competencies
- Solid understanding of hospitality procedures and best practices.
- Proficient in point of sales systems (Pilot advantageous)
- Excellent organisational and leadership skills
- Problem-solving aptitude
Knowledge and Experience
- 3 Year relevant tertiary qualification in Hospitality Management
- At least 5 years’ experience in a similar position in the South African wine industry.
- Strong local and international wine knowledge which could prove to be advantageous.
We offer a competitive and flexible remuneration package.
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