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Customer Service Controller

4 months ago


Stellenbosch, South Africa Helderberg Personnel Full time

A well-established company specializing in the plumbing industry, has a vacancy for a Customer Service Controller to join their team in Stellenbosch

administration assistant|customer service controller

**Duties will include but are not limited to**:

- Communicating and scheduling appointments with customers using specific customer management software
- Team production preparation
- Plumbing team diary management & scheduling
- Remote Vehicle monitoring & management
- Customer liaison
- Report preparation
- Quotations
- After hours telephone standby duty based on advanced duty roster

**Requirements**:

- Computer literate
- Experience in Microsoft Office, 365, Outlook, Teams, Excel, Quick Books, Vehicle Tracking software)
- Fully Bilingual - English and Afrikaans
- Articulate and Service orientated
- Strong organizational ability
- Knowledge of the plumbing, leak detection & water loss management industry will be of significant advantage

**ONLY CANDIDATES RESIDING WITHIN A RADIUS OF 25KM FROM STELLENBOSCH WILL BE CONSIDERATE