Mid-senior Client Services Account Manager

1 week ago


Durban, South Africa Ince (Pty) Ltd Full time

Ince (Pty) Ltd, a leading, dynamic investor marketing agency, has an exciting opportunity for an account manager in our Regulatory, client services department at our Umhlanga, Durban office in KwaZulu Natal. The role will encompass advising clients in terms of strategy and best-practice during their process, managing and owning projects through the various stages, right from initial brief, through the studio and into production. Liaising with clients, sales staff, traffic, and the studio as well as any other relevant stakeholders to ensure that a quality product is delivered to our clients, on time and on budget, according to the brief.

This position would suit an individual who has strong digital and technological skills coupled with project development and compilation.

**REQUIREMENTS**:
Technical knowledge / competencies

Ability to maintain the standards, disciplines, and procedures of the company.

Fully proficient in MS Office

An understanding of the process of delivering on integrated annual reports (IAR) including design, repro, and print as well as the digital processes associated with the web and mobile output

Knowledge and understanding of digital project development and compilation.

**Behavioural competencies**:
Accuracy of information - through planning, reporting, administration, quality control, timekeeping and time recovery via our internal software.

Excellent inter-personal relations, including the ability to interact with senior staff.

Strong in administration, organising, planning and collaboration skills.

Service orientated and proactive.

Effective verbal and written communication skills (verbal and written).

Agile in fast paced environment.

Strict attention to detail and focused.

Willingness to learn and focus on self-development.

Effectively work independently and within teams.

Deadline driven

Ability to multitask.

Ability to work under pressure and remain calm.

Enthusiastic and energetic.

**Digital competencies**:
One drive/sharepoint

Browser functionality using chrome, edger, firefox and safari (on Macs) etc.

Acrobat reader (opening pdf’s)



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