Email Marketing Executive

2 months ago

Cape Town, South Africa Ten Group Full time

**Join Our Team**

**What You’ll Do**:

- Collaborate with the Content Team during stand-up meetings to plan your day
- Analyze member data to create targeted outreach
- Troubleshoot and resolve any HTML coding issues to ensure optimal deliverability
- Develop new HTML modules for use in upcoming campaigns

**Technologies We Use**:

- Movable Ink
- Tableau for insightful reporting

**Requirements**:
**What We’re Looking For**:

- **Responsive Design Skills**: Good knowledge of modular and responsive HTML and CSS is essential.
- **Multilingual Experience**: Familiarity with left-to-right (LTR) and right-to-left (RTL) languages is a plus.
- **ESP Knowledge**: Experience with Acoustic or similar ESPs is essential.
- **Problem-Solving Skills**: You approach challenges with creativity and resourcefulness.
- **Attention to Detail**: You pride yourself on delivering high-quality work with a keen eye for detail.
- **Organization & Time Management**: You are highly organized and can efficiently manage your time.
- **Communication Skills**: Strong communication skills are vital for collaborating with the team.

**Benefits**

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

**All our employees also enjoy a range of benefits**:

- Offer flexible work arrangements including Hybrid work possibilities
- Annual Leave of 15 days per annum, 20 days per annum from the second year and an additional 3 extra days of annual leave in their third year.
- One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave
- We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car).
- ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
- Access to lots of great travel and entertainment discounts as our clients members would
- There are lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide) or stunning roof-top terrace to enjoy the Table Mountain view, whilst enjoying our latest fruit drop or great coffee/tea station.
- Global Team, with diversity at its core.
- Safe and secure offices located in Cape Town Foreshore, with complimentary off-street parking.
- Possibility of growth within a dynamic and international company

**Guidelines for the Hybrid/Home Office option**:

- Resident in South Africa
- Please note that if you live within reachable distance of the office, you will be asked to enter into a hybrid working arrangement - at least 2x per week in the office
- A secure home office at your confirmed address, free from background noise or other distractions
- Internet connection must meet minimum requirements and minimum speed must be verified.

**Who We Are**

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

**Looking ahead, Ten's strategy revolves around four key areas**:

- Deliver a world-class member experience
- Invest in technology
- Expand contracts with new and existing clients
- Establish a foothold in new markets by leveraging its market-leading service proposition

**Commitment to Diversity**

We encourage diverse phi

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