Services Jnr Operations Manager

About the JobWe are seeking an experienced Customer Service Operations Manager to join our contact centre team at PEP. The successful candidate will be responsible for leading customer service operations, ensuring high-quality service delivery and exceptional customer experiences.Key ResponsibilitiesCustomer Experience: Lead efforts to enhance customer...

**About the Role**: We are seeking a detail-oriented and proactive _Operations Dispatcher_ to join our transport team. In this role, you will be responsible for monitoring and coordinating daily transport operations, ensuring buses adhere to schedules, supporting drivers on the road, and improving overall customer service. This position plays a critical part...

**Job ID**:11805 **Position Type**:Full-Time **Job Function**:Procurement **Workplace Type: **Division**:TFG Merchandise Procurement **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: The Procurement Analyst: Reporting has a dual role of supporting the Non-Merchandise Procurement team as well as other...

PURPOSE (Include primary accomplishments, products, and services, who benefits from them and how.) A scheduler ensures all bookings are loaded on MIS or other systems and schedules by optimizing routes and allocating drivers and vehicles to trips. The scheduler is responsible for collaborating with fleet, brand ambassadors & bookings agents to ensure all...

PURPOSE A scheduler ensures all bookings are loaded on MIS or other systems and schedules by optimizing routes and allocating drivers and vehicles to trips. The scheduler is responsible for collaborating with fleet, brand ambassadors & bookings agents to ensure all trips and changes are captured and optimized. 1. GENERAL DESCRIPTION A scheduler must plan...

PURPOSE A scheduler ensures all bookings are loaded on MIS or other systems and schedules by optimizing routes and allocating drivers and vehicles to trips. The scheduler is responsible for collaborating with fleet, brand ambassadors & bookings agents to ensure all trips and changes are captured and optimized. 1. GENERAL DESCRIPTION A scheduler must plan...

This position is responsible for establishing and maintaining a smooth operation of all Transportation in HG Travelling Services. Provides general supervision of all transportation, drivers, and administrative staff on shift. Primary responsibility is to make sure that all scheduled employees are on the job at the start of the shift or at the scheduled...

**Job ID**:12021 **Position Type**:Full-Time **Job Function**:Procurement **Workplace Type: **Division**:TFG Merchandise Procurement **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: **The opportunity**: The Service Management Lead is responsible for the efficient and effective management of the...

This position is responsible for establishing and maintaining a smooth operation and helps provide 24-hr coverage of drivers and the fleet in accordance with contractual requirements. Provides general supervision of all transportation, drivers and administrative staff. Primary responsibility is to make sure that all scheduled employees are on the job at the...

**Job ID**:17997**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**: **Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: To manage the Telemarketing Contact Centre responsible for Publication products. This includes the achievement of operations KPI’s...

**Job ID**:12704 - **Position Type**:Full-Time - **Job Function**:Information Technology - **Workplace Type**:Head Office - **Division**:TFG Infotec - **Province**:Western Cape - **Location**:Cape Town North - **Suburb**:Parow (Parow) Position Description: We're looking for a **Service Delivery Manager** to be part of our Platforms and Operations team to...

**Job ID**:10836 **Position Type**:Full-Time **Job Function**:Procurement **Workplace Type**:Head Office **Division**:TFG Merchandise Procurement **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: **The opportunity**: The Procurement Operations Manager plays a pivotal role in TFG’s Non-Merchandise...

**Job ID**:10836 **Position Type**:Full-Time **Job Function**:Procurement **Workplace Type**:Head Office **Division**:Not Indicated **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: **The Procurement Operations Manager plays a pivotal role in TFG’s Non-Merchandise Procurement Function. This role...

TitleService Delivery ManagerJob DescriptionJOB PURPOSETo manage the end-to-end customer lifecycle, ensuring optimal service satisfaction through the delivery of consistent and value-added services/solutions to retain current customers, and to do so in a cost-effective manner to contribute toward account profitability.KEY RESPONSIBILITIES:Conduct ongoing...

**Job ID**:17707**Position Type**:Full-Time**Job Function**:Financial Services / Analytics**Workplace Type**: **Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Assistant Operations Manager**: Telemarketing** **A challenging position exists within the Financial Services...

The above position is vacant at our Parow Branch. The overall purpose of this position is to distribute and receive consignments. **Minimum Requirements**: - Clear criminal record - PSIRA accredited with a minimum Grade C qualification - At least 1 years’ experience in security industry or similar role - Computer literate (compulsory) - Possess excellent...

**Job ID**:8136 **Position Type**:Full-Time **Job Function**:Information Technology **Workplace Type: **Division**:TFG Infotec **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: An exciting opportunity is available for an individual to join an innovative and strategic business within our IT division...

Company Overview:Clicks Group Limited is a dynamic and innovative retailer that is dedicated to providing a wide range of health and beauty products to our customers.Job Description:The Pharmacist - Clinical Leader will be responsible for ensuring the efficient operation of the dispensary and delivering high standards of pharmaceutical care to our customers....

**Job ID**:14048**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**: **Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Credit Services Coordinator - TFG Financial Services** ***A challenging opportunity exists within the Credit Services Operations for...

We are seeking a highly skilled Customer Service Consultant to join our team at Medipost Pharmacy.About the RoleThe successful candidate will be responsible for handling all inbound and outbound calls for the Western Cape Central Distribution Unit (WC CDU) customers. This role requires strong administration skills, excellent communication abilities, and the...