Operational Team Leader

5 months ago

Parow, South Africa HG Travelling Services Full time

This position is responsible for establishing and maintaining a smooth operation of all Transportation in HG Travelling Services. Provides general supervision of all transportation, drivers, and administrative staff on shift. Primary responsibility is to make sure that all scheduled employees are on the job at the start of the shift or at the scheduled dispatch time and that the operation is running smoothly and professionally at all times. This position involves the planning, directing, and coordination of all delivery and reporting activities and must keep the service delivery moving smoothly, accurately, and efficiently. Ensuring customer excellence, SLA compliance, Metrics, and KPIs are met.

**Duties and Responsibilities**
- Direct and motivate team members working in the Control hub.
- Report any accidents or unsafe conditions to the relevant parties, such as senior management, c-track response, and clients.
- Be responsible for compliance and knowledge of Department of Transportation regulations and other safety standards.
- Coordinate with Fleet department on vehicles available for scheduling.
- Maintain effective and timely scheduling of staff. Monitor & report on staff compliance with these schedules.
- Facilitate communication within the management team and between the control team and management.
- Provide training as needed to maintain an efficient and knowledgeable workforce.
- Be responsible for productivity metrics including but not limited to passenger load rates, routes, stops, and timely scheduling of all routes for “on-time” departures and arrivals in MIS.
- Interpret the Operations SOP and Company procedures to the control team.
- Provide departmental coverage and leadership and maintain a level of managerial professionalism at all times.
- Assist the CEO, Operational Director, Fleet Manager, and IT Manager with research and development of new techniques and procedures to increase the efficiency of any transportation operation.
- Preparing annual budgets and reports concerning the operation costs and present to Management Board
- Interacts with approved and authorised subcontractors and reports subcontracted work and costs for reconciliation and regular reviews by Operational Director & manager.
- Oversee that the scheduling of drivers hours is compliant with the statutory requirements set for the industry. And ensures all driver pdp ’s and licenses are controlled and up to date.
- Oversees the safety of his/her subordinates in the vehicles and areas of work
- Identifies areas of risk or improvement and proactively discusses such with the executive level.
- Monitoring transport costs and minimizing accidents and damages as a result of driver negligence
- Manage company culture, teamwork, accuracy, effective communication, productivity, and feedback.

**Minimum Requirements**:

- Experience managing an operation and team
- Previous logistics experience relevant to the post and professionalism of 5+ years in managing in an operations environment
- Advanced Computer Skills - essential ( MS Word, Excel, Outlook, MIS, other systems )
- Matric is a must, and further logistics qualification is a benefit.

  • Contact Centre Team Leader

    5 months ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:18204**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**:Contact Centre**Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Contact Centre Team Leader (40hour)** **A challenging position exists for a dynamic and assertive individual to fulfil...

  • Collections Team Leader

    3 months ago

    Parow, South Africa Shoprite Group Full time

    Closing Date - 2024/09/05 - Reference Number - SHO240830-2 - Job Title - Collections Team Leader - Job Type - Permanent - Location - Country - South Africa - Location - Province - Western Cape - Location - Town or City - Parow - Purpose of the Job The main function of this position is to maximise collections and minimise losses by managing/reducing the...

  • Telemarketing Team Leader: Insurance

    5 months ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:17338**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**: **Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Telemarketing Team Leader: Insurance** **A challenging position exists within the Financial Services Call Centre for a...

  • Telemarketing Day Team Leader: Insurance

    5 months ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:18149**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**:Head Office**Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Telemarketing Day Team Leader** **A challenging position exists within the Financial Services Call Centre for a...

  • Telemarketing Day Team Leader: Insurance

    5 months ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:18149**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**:Head Office**Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Telemarketing Day Team Leader** *** **An exciting position exists within the Financial Services Call Centre for a...

  • Team Leader Production

    5 months ago

    Parow, South Africa Peninsula Beverage Company Full time

    To lead the Production team in the execution of the production plan, on time, safely and at mínimal cost. Manage a production team and control quality, processes and systems (TCCQS, maintenance and safety) in order to achieve maximum efficiencies and mínimal losses. - Manage and maintain the output of volumes of product in the unit - Manage the use of raw...

  • Team Leader: Credit Services

    6 months ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:18178**Position Type**:Full-Time**Job Function**:Services & Other**Workplace Type**: **Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: A challenging opportunity exists within the Credit Services Department for a dynamic and assertive individual with a willingness...

  • Team Leader, Branch

    7 days ago

    Parow, South Africa Standard Bank of South Africa Limited Full time

    Business Segment: Personal & Private Banking To manage and develop a team and all other available resources (people, process, and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. Qualifications Minimum Qualifications Experience - 3-4 years experience in branch processes,...

  • Team Leader

    5 months ago

    Parow, South Africa Stowe Holdings (Pty) Ltd. Full time

    **Job Purpose** The purpose of the job is to manage a team of agents. To efficiently allocate incoming requests to the team, prioritizing actions and monitor team resources so that customer deadlines are met. **Key Responsibilities** **Policies and Procedures (5%)** - Implements, maintains, manages the cascading of and adheres to all relevant Stowe...

  • Team Leader

    6 months ago

    Parow, South Africa Stowe Holdings (Pty) Ltd. Full time

    **Job Purpose** The purpose of the job is to manage a team of agents. To efficiently allocate incoming requests to the team, prioritizing actions and monitor team resources so that customer deadlines are met. **Key Responsibilities** **Policies and Procedures (5%)** - Implements, maintains, manages the cascading of and adheres to all relevant Stowe...

  • Operations Coordinator

    5 months ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:18244**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**: **Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Operations Co-ordinator: TFG Connect** **A challenging position exists within the Financial Services Contact Centre for a...

  • Operations Coordinator: Publishing

    5 months ago

    Parow, South Africa The Foschini Group Full time

    **Job ID**:18241**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**: **Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Operations Co-ordinator: Telemarketing** **A challenging position exists within the Financial Services Contact Centre for a...

  • Team Leader Syrup Room

    6 months ago

    Parow, South Africa Peninsula Beverage Company Full time

    To lead the Production team in the execution of the production plan, on time, safely and at mínimal cost. Manage a production team and control quality, processes and systems (TCCQS, maintenance and safety) in order to achieve maximum efficiencies and mínimal losses. - Manage and maintain the output of volumes of product in the unit - Manage the use of raw...

  • Senior Operations Supervisor

    5 months ago

    Parow, South Africa Spinx Property Maintenance Full time

    An innovative market leader operating in the property maintenance and construction sector. The company is seeking bright, tech-savvy, customer-centric, motivated, and high-potential individuals. **WHAT IS REQUIRED**: We are looking for a dynamic and hardworking individual who is eager to grow and excel. The primary function of this role is to oversee field...

  • Operations Scheduler

    2 months ago

    Parow, South Africa HG Travelling Services Full time

    PURPOSE A scheduler ensures all bookings are loaded on MIS or other systems and schedules by optimizing routes and allocating drivers and vehicles to trips. The scheduler is responsible for collaborating with fleet, brand ambassadors & bookings agents to ensure all trips and changes are captured and optimized. 1. GENERAL DESCRIPTION A scheduler must plan...

  • Operations Scheduler

    5 months ago

    Parow, South Africa HG Travelling Services Full time

    PURPOSE (Include primary accomplishments, products, and services, who benefits from them and how.) A scheduler ensures all bookings are loaded on MIS or other systems and schedules by optimizing routes and allocating drivers and vehicles to trips. The scheduler is responsible for collaborating with fleet, brand ambassadors & bookings agents to ensure all...

  • Community Health Leader: Enrolled Nurse

    3 weeks ago

    Parow, Western Cape, South Africa Anova Health Institute NPC Full time

    We are seeking a skilled and dedicated Outreach Team Leader: Enrolled Nurse to join our team at Anova Health Institute NPC. As a key member of our healthcare team, you will be responsible for leading our Home-Based Carers, CDU, CDL, Rehab Adherence, and CDU Staff.Key Responsibilities:Design and implement weekly work plans for the CHW and yourself, including...

  • Digital Print Operator

    4 weeks ago

    Parow, South Africa CTP Printers CT Full time

    CTP Printers, a dynamic leader in the printing sector is looking to fill the position of a Digital Print Operator. The position will report to the Senior Production Manager and will be based in Parow, Cape Town. **RESPONSIBILITIES**: - Operate digital printing machines to produce quality colour and pantone matched products - Manage machine speed, monitor...

  • Production Manager

    5 months ago

    Parow, South Africa IBCO Full time

    **Production Manager** Job Summary: The Production Manager oversees the entire bakeware manufacturing process, ensuring efficient and optimal production across all shifts. They are responsible for setting production goals, managing resources, and achieving high-quality output while meeting cost and safety objectives. **Responsibilities**: - Develop and...

  • Packer

    6 months ago

    Parow, South Africa Peninsula Beverage Company Full time

    In this role you will work on a warehouse and distribution environment, where you will pick and pack bottled and canned products. - Sort CFB and Crates - Make up loads - World Class Operations - SHEQ Responsibilities - Battery trolley jack care - Ad-Hoc Duties - Crew team leader Skills, Experience & Education - Grade 12 Certificate - Previous warehouse/...