Customer Service Coordinator
2 weeks ago
**International Chemical Manufacturing company based in Durban region, has a vacancy for a Customer Services Co-Ordinator, in their Supply Chain department. Note, this is a Fixed Term/Temp contract position. This position is responsible for facilitating, receiving, and processing of domestic and international customer orders to ensure perfect order is met and customer relationships are maintained.**
**Requirements**:
- National Diploma or equivalent in Customer Service Management
- Certification in Export would be an advantage.
- Minimum of 3-5 years’ Customer Services experience
- Minimum of 2 years’ experience within the Chemical Industry
- Knowledge of all requirements (processes and procedures) for order processing
- Excellent problem solving and communication skills.
- Ability to meet tight deadlines and work under pressure.
**Duties**:
- Co-ordination of all orders from order placement to expediting and liaising with sales and/or Supply Chain Manager throughout this process to ensure all problems/delays are communicated and resolved effectively.
- Receiving and processing of sales orders, following these through to delivery and invoicing, ensuring that processing is accurate. This will include export orders as well (incoterms, VAT act etc.)
- Month-end processing and reconciliation of orders, consignment stocks and all relevant tasks to ensure timeous submission for customers and finance. (Work over week end/public holiday if required to complete month end).
- Dealing with queries from Customers, Sales Representatives and within Supply chain department.
- Normal filing/processing of documentation and follow up work.
- Liaising with other support and sales team members
- Ensuring compliance with all SHERQ requirements and be involved in Continuous Improvement Projects
As an applicant you agree to make available to Elchemie all necessary personal information required for the purpose of potentially securing employment and you understand and agree that should you upload personal information and data, that information will be shared with our authorised job placement database service provider, job portals, and -websites, where such an advert is managed by our services and service providers.
-
Service Coordinator
3 days ago
Durban, South Africa Armstrong Appointments Full time**Main job function** - Monitoring and controlling services, dealing with telephone enquiries and completing all necessary paperwork. - Receive new requests for services from the New Business and Contracts Department. - Efficiently schedule all customers’ requests to ensure that Technicians time and knowledge is optimally used. - Answer incoming calls into...
-
Customs Clearing Coordinator
Found in: Talent ZA C2 - 7 days ago
Durban, South Africa Bidvest Tank Terminals Full timeBidvest Tank Terminals has an opportunity for a Customs Clearing Coordinator. This opportunity exists within the Customs and Clearing Department, based in Head Office, reporting to the Customs Clearing Supervisor.To look after all the Customs Clearing needs of allocated clients and process Import and Export Bills as per customers specific requirements.
-
Customer Service Advisor
3 days ago
Durban, South Africa Careerbox Full timeReceive inbound sales and service calls from customers shopping from our various catalogs and websites - Receive inbound directory assistance calls from customers - Assist these customers by placing new orders or servicing existing orders and shipments - Answer customer inquiries about store hours of operation, services, in-store events and other operational...
-
Customer Service Advisor
2 days ago
Durban, South Africa Bespoke International Group Full timeAre you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for...
-
Customer Service Advisor
5 days ago
Durban, South Africa Bespoke International Group Full timeAre you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for you! **We...
-
Customer Service Advisor
19 hours ago
Durban, South Africa Careerbox Full time**CareerBox is currently recruiting for a USA campaign for a target driven environment delivering Inbound Customer Service to customers.** **To deliver best in class service by understanding the customer’s needs and providing solutions to queries regarding Product information and Updating Customers details and General queries.** - Support agents are...
-
Customer Service Consultant
6 days ago
Durban, South Africa CareerBox Full time**Careerbox is currently recruiting for an Australian insurance campaign for a target driven environment delivering Inbound Customer Service Support and Sales through service excellence to customers. To deliver best in class service by understanding the customer’s needs and providing solutions to queries regarding Product information, New Business,...
-
Customer Service Assistant
6 days ago
Durban, South Africa Hotelstay PTY LTD Full time**Customer Service Agent** We are seeking a motivated, Detail oriented individual to join our company as a Customer **Responsibilities**: - Respond promptly to customer enquiries - Excellent phone etiquette and verbal communication skills - Being a Brand champion for the service Qualification - Min qualification post grade 12 Diploma - Excellent phone...
-
Customer Service Assistant
19 hours ago
Durban, South Africa Hotelstay PTY LTD Full time**Customer Service Agent** We are seeking a motivated, Detail oriented individual to join our company as a Customer **Responsibilities**: - Respond promptly to customer enquiries - Excellent phone etiquette and verbal communication skills - Being a Brand champion for the service Qualification - Min qualification post grade 12 Diploma - Excellent phone...
-
Customer Service Agent
19 hours ago
Durban, South Africa Careerbox CCI Full timeWe are looking for International Customer Service Agents for a leading international organic products provider. **Minimum and non-negotiable requirements**: - Outstanding communication skills - Matric Essential - 6 Months Exp in Sales or customer service or call Centre experience. - Computer Literate - Previous call center experience advantageous **Job...
-
Customer Service Agent
19 hours ago
Durban, South Africa Careerbox Africa Full time**Requirements**: - Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution - The ability to work well in a team - problem solving skills - The most important rule in providing excellent customer service is to be friendly - Know your product or...
-
Customer Service Agent
Found in: Talent ZA C2 - 2 weeks ago
Durban, South Africa WNS Global Services Full timeJob Description· Identify and understand customer needs to consistently provide a high quality service.· Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.· Escalate any queries or complaints to the appropriate...
-
Customer Service Consultant
1 week ago
Durban, South Africa Careerbox Full timeWe require Customer Services Consultants.(USA Campaign) Minimum Requirements: - Must have call center experience - Experience in Customer care ,Retail and or Sales. - 6mnths minimum - Matric or Equivalent - Fluent command of English WhatsApp to book interview :0786596183 Salary structure: R5000 incl: incentives and shift allowance **Salary**: From...
-
Customer Service Advisor
3 days ago
Durban, South Africa CareerBox Full time**Requirements**: - Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution - The ability to work well in a team - problem solving skills - The most important rule in providing excellent customer service is to be friendly - Know your product or...
-
Customer Service Supervisor
3 days ago
Durban, South Africa FlySafair Full timeKwaZulu Natal, Durban - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Supervisor **at our ** **will report to the **Manager: Airports.** RESPONSIBILITIES: - Assisting passengers with ticket sales, bookings and - flight changes; - Dealing with problems such as delays, cancellations etc.; - Explaining...
-
Customer Service Advisor
2 days ago
Durban, South Africa Careerbox Full timeCareerbox has an exciting opportunity. We are looking for Customer Service agent that have experience within the following industries: - Hospitality - Call Centre (International Experience) - High End Retail - Cruise Industry **Responsibilities** - Provide an exceptional interaction with customers by being polite, warm and friendly - Provide knowledgeable...
-
Customer Service Advisor
2 days ago
Durban, South Africa Careerbox Full timeWe are looking for Customer Service Advisors to work night shift. Minimum requirement is 1 year Call Centre experience. Basic salary R5000 + night shift allowance and a commission structure. **Responsibilities** - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs -...
-
Customer Service Advisor
1 week ago
Durban, South Africa Careerbox Full timeWe are looking for Customer Service Advisors to start training on Monday 06 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5000 + a campaign allowance of R2500 + night shift allowance and a commission structure. **Responsibilities** - Provide knowledgeable answers to questions about product, pricing and availability -...
-
Customer Service Advisor
1 week ago
Durban, South Africa Careerbox Full timeWe are looking for Customer Service Advisors based in Durban and surrounding to start training on Monday 06 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5000 + a campaign allowance of R2000 + night shift allowance and a commission structure. **Responsibilities** - Provide knowledgeable answers to questions about...
-
Customer Service Advisor
19 hours ago
Durban, South Africa Careerbox Full timeWe are looking for Customer Service Advisors to work night shift. Minimum requirement is 1 year Call Centre experience. Basic salary R5500 + a campaign allowance of R2000 + night shift allowance and a commission structure. **Responsibilities** - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal...