Relationship Manager
2 weeks ago
**Key Performance Areas**
- Responsible for managing the relationships between the Fund and the private
and provide information on how to apply.
- Develop and implement the Broadband Access Fund's stakeholder engagement
strategy and model.
- Working with the Fund team to assess and manage the stakeholder
engagements /relationship.
- To build, managing, preserve trusting relationships with operators that are
successful and assisting them to meet the Fund's technical and reporting
requirements.
- Manage engagement with the Private sector Internet Service Providers/ Fibre
Network Operators and any other interested operators.
- Develop and manage effective communication with positive image of the Fund in
the industry, excellent communicator, able to work with sales and marketing
teams and build rapport.
- Resolve operator concerns quickly and effectively, forward upselling and cross
selling opportunities and promote high-quality sales, supply and service
processes.
- Set up the overall stakeholder engagement governance and creating realistic
goals and deliver timelines.
- Develops and manages one or more defined communication channels and/or
stakeholder groups.
- Identify and manage key stakeholders, explain difficult concepts and issues clearly to stakeholders and understanding their expectations for a successful programme.
**Qualifications**:
▪ Grade 12 matric
▪ BCom Marketing or related qualification.
▪ Post Grad Business Management qualification
**Experience**:
▪ More than 10 years’ experience as a Relationship Manager
▪ ISP/ MVNO / FNOs industry knowledge and relationships with potential applicants to the Fund.
▪ Experience providing client or account management services in the ICT sector
▪ 10 years’ experience in the Telecoms industry with In-depth understanding of residential broadband deployment
▪ Experience of fund or grant scheme marketing
**Personal Attributes**:
▪ Aptitude for fostering positive relationships.
▪ Excellent communication skills.
▪ Customer oriented mindset
▪ Leadership
▪ Team Player
▪ Personal agility
▪ Persuasive
▪ Creative thinking
▪ Attention to detail.
▪ Take Initiative
**Job Type**: Contract
Contract length: 12 months
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