![LiebenGroup](https://media.trabajo.org/img/noimg.jpg)
Client Services Store Co-ordinator
3 weeks ago
The Client Services Store Co-ordinator will act as a liaison, provide product/services information
and resolve any emerging problems that our clients might face with accuracy and efficiency.
The CS Store Co-ordinator must be actively involved in resolving clients’ issues, troubleshooting
problems, assist in resolving complaints, follow up and ensure correct process are followed at
stores and provide training in line with SOP’s.
The CS Co-ordinator is expected to understand and satisfy the clients' requirements and exceed
their expectations where possible with a hands-on attitude
**Responsibilities**:
- General administration and customer account processing and reconciliations (query resolution
process).
- Conducting Daily/Weekly/Monthly/Quarterly stock counts at stores
- Conducting Visits/Scheduled calls and providing feedback to the relevant stores and staff (if
applicable).
- Investigation and resolving incorrect equipment balances.
- Investigate and resolve queries from the business & stores.
- Chase responses on Health Check queries (if applicable).
- Daily/Weekly/Monthly Reporting - Client
- & Internal Reporting on stores visited.
- Logging of necessary activities and Service Requests.
- Logging Collection / Return orders when needed.
- Log necessary escalations to the business on any store-related matters.
- Maintaining a strong relationship with the client through query resolution and proactive
identification of potential issues.
- Attend meetings if required.
- Compiling and Presenting Key Performance Indicator reporting for Client & Manager.
- Store visits and training in line with SOP’s and equipment handling to support effective
controlling of equipment.
- Investigate and resolve queries from the business & stores
- Daily/Weekly/Monthly Reporting - Stores & Internal Reporting.
- Log necessary escalations to the business.
- Compiling and Presenting Key Performance Indicator reporting for Client & Manager
Qualifications and Exprience:
- Matric + Diploma in Business Administration, Finance or Accounting
- BCom Degree in Finance or CS Management advantageous
- Valid driver’s license
- Own motor vehicle
- 3-5 years’ experience in any Services environment; retail or manufacturing industry is desirable.
- Experience in the Retail and/or Supply Chain environment is a requirement.
- Any analytical background will be an added advantage
- Driver’s license and actively driving for more than a year
-
Logistics Co-ordinator
4 weeks ago
Bellville, South Africa Stodels Nurseries (Pty) Ltd Full timeRESPONSIBILITIES: - Management and maintenance of Stoweb Vehicles - Maintenance of Stoweb facilities and equipment - Responsible for the co-ordinating and timeous completion of all branch transport requirements (customer - deliveries, consultants on call service, inter branch transfers, dump runs, trolley repairs) - Ensure Head Office basket runs are...
-
Events Co-ordinator
2 weeks ago
Bellville, Western Cape, South Africa Sanlam Full timeWho are we?SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients.Our vision:We...
-
Co-ordinator: Emergency Services
4 days ago
Bellville, South Africa University of the Western Cape Full timeThis role has the primary responsibility for ensuring appropriate Medical emergency response service to the main and satellite campuses, including providing immediate medical response as well as the planning and co-ordination of additional resources to provide this service and related contractual arrangements. The role will also ensure appropriate...
-
Reception and Brand Co Ordinator
4 weeks ago
Bellville, South Africa Coco Vogue Beauty Bar Full timeWe looking for a Spa brand Co ordinator. Someone that has great customer service, Amazing in administration, well spoken, Well groomed, can handle fast paste business and that's prepared to handle pressure. That will take initiative, Do all duties with attention to detail Implementation of new strategies Work to grow within the company Be able to handle...
-
Fleet and Uniform Co-ordinator
3 weeks ago
Bellville, South Africa Feedem Recruitment Full time**Job Advert Summary**: We are looking for a Fleet and Uniform Co-ordinator who will take full responsibilities for the company's fleet and uniform requirements. Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human...
-
Sales Co-ordinator
2 weeks ago
Bellville, Western Cape, South Africa Lionels Veterinary Supplies Full timeWe are looking for a Sales Co-ordinator/Administrator to ensure that existing customers and accounts are serviced, and key customers reporting is provided to the sales team, contributing to the successful achievement of our sales representatives.Duties and responsibilitiesYour responsibilities will include but not limited to invoicing, processing and...
-
Safari Sales Co-ordinator
3 weeks ago
Bellville, South Africa The Joblink Full timeContact person for this position: Ronel Bakker Job overview: My client, a leader in the Travel Industry is looking for a Safari Sales Co-ordinator to start as soon as possible and join their team in Cape Town. They are a team of innovative, experienced and ambitious go-getters passionate about sharing Africa’s best with travellers from all around the...
-
Reception and Brand Co Ordinator
2 weeks ago
Bellville, Western Cape, South Africa Coco Vogue Beauty Bar Full timeWe looking for a Spa brand Co ordinator.Someone that has great customer service, Amazing in administration, well spoken, Well groomed, can handle fast paste business and that's prepared to handle pressure. That will take initiative,Do all duties with attention to detailImplementation of new strategiesWork to grow within the companyBe able to handle to...
-
Client Service Consultant
1 week ago
Bellville, South Africa Sanlam Full timeThe overall purpose of the role The incumbent is responsible for providing excellent client services to a portfolio of clients by efficiently managing human capital queries, any claims and all other medical scheme, gap and medical insurance related queries. Key Responsibilities Provide an effective and efficient administrative channel between clients and...
-
Fleet and Uniform Co-ordinator
2 weeks ago
Bellville, Western Cape, South Africa Feedem Recruitment Full timeJob Advert Summary:We are looking for a Fleet and Uniform Co-ordinator who will take full responsibilities for the company's fleet and uniform requirements.Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital...
-
Marketing Co-ordinator: Sanlam Legacy
4 days ago
Bellville, South Africa Sanlam Full time**Who are we?** The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...
-
Supply Store Operator
3 weeks ago
Bellville, South Africa Excellerate Full timePosition title : SUPPLY STORE OPERATOR Business Unit : FACILITIES MANAGEMENT **Main purpose / objective of the position**: The main purpose of this role is to: - Assist with the successful delivery of an integrated Facilities Management solution to the client in line with the Service Level Agreement. - Assist in general running and upkeep of the Supply...
-
Co-ordinator: Student Leadership Support
2 weeks ago
Bellville, South Africa University of the Western Cape Full timePost Number- 8021664- Faculty/Department- University of the Western Cape -> Deputy Vice-Chancellor: Student Development & Support -> Residential Services- Type of Position- Permanent - Full Time- Length of Contract Period- Location- Main Campus - Bellville, WC ZA (Primary)- Closing Date- 12/5/2024**Role Clarification & Key Performance Areas** The Division...
-
Stores Administrator
3 weeks ago
Bellville, South Africa Empact Group Full time**Role**:Stores Administrator** **Reporting to**:Stores Manager** **Business Area**:Cape Town** **Employment Contract**: Permanent** **The Main Purpose of the job** **Education and Experience required**: - Matric / Grade 12 - Minimum of 2 years’ experience in a similar role. - Working experience in cleaning and hygiene or similar environment. -...
-
Specialist Service Delivery
4 weeks ago
Bellville, South Africa Vodafone Full time**Role purpose**: Escalations, problem management, measurement and reporting, Monitoring and on-duty shift support services. OPCO Support, SLA Management, OLA Management, WAR ROOM Co-ordination, Relationship Management **Your responsibilities will include**: To liaise with internal and external support teams toward fault resolution in order to meet SLAs &...
-
Segment Marketing Coordinator
2 months ago
Bellville, South Africa Sanlam Full time**Who are we?** SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our...
-
Segment Marketing Coordinator
22 hours ago
Bellville, South Africa Sanlam Full time**Who are we?** SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our...
-
Specialist Service Delivery
2 weeks ago
Bellville, Western Cape, South Africa Vodafone Full timeRole purpose:Escalations, problem management, measurement and reporting, Monitoring and on-duty shift support services. OPCO Support, SLA Management, OLA Management, WAR ROOM Co-ordination, Relationship ManagementYour responsibilities will include:To liaise with internal and external support teams toward fault resolution in order to meet SLAs & OLAsSupervise...
-
Co-ordinator: Student Leadership Support
2 weeks ago
Bellville, Western Cape, South Africa University of the Western Cape Full timePost Number Faculty/Department- University of the Western Cape -> Deputy Vice-Chancellor: Student Development & Support -> Residential Services- Type of Position- Permanent - Full Time- Length of Contract Period- Location- Main Campus - Bellville, WC ZA (Primary)- Closing Date- 12/5/2024Role Clarification & Key Performance AreasThe Division for Student...
-
Jnr Project Manager
4 weeks ago
Bellville, South Africa Sentinel Staffing Services Full timeThis is a management role in the company. The primary responsibility of this role is to scope/size, initiate, plan, manage/document, communicate and execute (including quoting within projects on amendments and VO’s) projects successfully and professionally within the company. This role needs to be the communication and co-ordination gateway between the...