Senior Operations Manager

6 months ago


Johannesburg North, South Africa Career Crew (Pty) Ltd Full time

Our client in the Pharmaceutical industry looking to employ a **Senior Operations Manager**

**Main Purpose of Job**

The Senior Operations Manager will oversee and streamline our operational processes to ensure efficiency, quality, and compliance with regulatory standards. This role will involve managing third-party service providers, implementing service level agreements (SLAs), and leading a team of staff members to achieve operational excellence

**Key Performance Areas (Core, essential responsibilities -outputs of the position)**

Develop and implement operational strategies to optimize processes and enhance productivity.

Manage and maintain service level agreements (SLAs) with third-party service providers, ensuring compliance and performance meet established standards.

Lead, mentor, and coach a team of staff members, providing guidance, support, and feedback to foster a culture of continuous improvement and professional development.

Conduct regular performance evaluations and establish individual and team goals to drive accountability and achievement.

Identify areas for improvement within the operations and develop and implement initiatives to address inefficiencies or deficiencies.

Collaborate with cross-functional teams, including procurement, quality assurance, and regulatory affairs, to ensure alignment and coordination of operational activities.

Ensure compliance with regulatory requirements, including FDA regulations, GMP standards, and other relevant guidelines.

Analyse data and metrics to monitor performance, identify trends, and make data-driven decisions to improve operational effectiveness.

Develop and implement training programs for staff members to enhance their skills and knowledge and promote a culture of continuous learning.

**Minimum Requirements -**

**EDUCATION**

Logistics/ Supply Chain/ Operations Management Degree

**EXPERIENCE**.

Proven experience in operations management within the pharmaceutical industry.

Experience managing service level agreements (SLAs) with third-party service providers.

**SKILLS/PHYSICAL COMPETENCIES**

Strong leadership skills with the ability to motivate and inspire teams to achieve goals and objectives.

Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.

Analytical mindset with the ability to interpret data and metrics to drive decision-making and process improvement initiatives.

Knowledge of quality management systems, such as Six Sigma or Lean Manufacturing, preferred.

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and deadliness.

C**ollaboration: Refers to formal and informal relationships.**

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

**General working conditions (e.g. shift work, drivers’ license, specific tools, special clothing, environmental requirements, etc.)**

Driver’s License

May be required to work overtime when requested

**Job Types**: Full-time, Permanent, Graduate

**Education**:

- Primary (preferred)

**Experience**:

- Senior Operations Manager: 6 years (required)

License/Certification:

- Driver's License (required)


  • Operations Director

    1 month ago


    Johannesburg, Gauteng, South Africa Farm Manager SA Full time

    Job Title:Senior Operations ManagerJob Description:We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Farm Manager SA. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our warehouse and transportation operations.Responsibilities:Manage Business Strategy:...


  • Durban North, KwaZulu-Natal, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Job Title: Senior Sales and Operations ManagerA challenging opportunity has arisen for an experienced Senior Sales and Operations Manager to join our team at Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC.The successful candidate will be responsible for managing the sales and operations functions of the branch, including stock management,...


  • Johannesburg, Gauteng, South Africa Farm Manager SA Full time

    Job Title: Warehouse and Logistics Operations DirectorFarm Manager SA is seeking a highly skilled and experienced Warehouse and Logistics Operations Director to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our warehouse and logistics functions, ensuring that we deliver high-quality...


  • Johannesburg, South Africa Investment Manager firm Full time

    **Job Title: Head of Middle Office Operations** **Job Overview**: As the Head of Middle Office Operations at an Investment Manager firm, you will lead a critical function that serves as the linchpin between the front office Investment team, Institutional and Retail Client Services teams, System Development team, and the firm's outsourced Fund...


  • Johannesburg, Gauteng, South Africa Prism Placements Full time

    Senior Operations ManagerPrism Placements and this Tech business are looking for an experienced Senior Operations Manager to lead the growth of their entrepreneurial business. The successful candidate will be responsible for managing three major teams within the company. The ideal candidate will have a strong academic background in Business Administration or...


  • Johannesburg, South Africa Liquid Concepts Full time

    **Company Overview**: Liquid Concepts is a distributor and importer of food products and beverages. We have 3 distribution centers namely Johannesburg, Durban and Cape Town, with 70 employees in total. Liquid concept mission and vision is creating an environment that values innovation, creative thinking and knowledge sharing to reach measurable goals and...

  • Senior Dtp Operator

    6 months ago


    Durban North, South Africa Colour Domain Copy & Print Full time

    Print Shop senior DTP operator - Have Photoshop & Illustrator experience - InDesign would be a bonus - Have excellent people skills - Work well under pressure - Sense of humor and able to work well in a team setting **The role deals with processing daily customer orders from design to print.** Pay: R8 000,00 - R12 000,00 per month **Experience**: -...


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    AJ Personnel is seeking a highly skilled Senior Operations Manager to join their team. With a strong background in management, you will be responsible for overseeing the daily operations of our clients' production departments.About the JobAs a Senior Operations Manager, you will be tasked with determining, monitoring, and tracking production around...


  • Johannesburg, South Africa Webhelp Full time

    **Job Advert** If you’re a confident decision maker and solution finder, looking for an opportunity to step up and shine, then this could be your moment. Concentrix + Webhelp are looking for an experienced individual, driven by results to take on the responsibility of Senior Operations Manager working on an innovative, international campaign in our...


  • Johannesburg, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    **Job Title:** Senior Operations Manager**Job Summary:** We are seeking a highly experienced Senior Operations Manager to lead our branch operations in Johannesburg. The successful candidate will be responsible for managing new and used unit sales, rental fleet, spare parts, and product support.**Key Responsibilities:**Manage and motivate a team of sales and...


  • Johannesburg, Gauteng, South Africa FNB South Africa Full time

    **Job Title:** Senior Operations Manager**Location:** Gauteng, Johannesburg**Estimated Salary:** R600,000 - R800,000 per annum**Job Description:We are seeking a highly experienced and skilled Senior Operations Manager to lead our Quality Assurance Team in Gauteng, Johannesburg.The successful candidate will be responsible for managing day-to-day operations,...


  • Johannesburg, Gauteng, South Africa The Heineken Company Full time

    Job Title: Senior Winemaker and Operations ManagerWe are seeking a highly skilled and experienced Senior Winemaker and Operations Manager to join our team at The Heineken Company in Johannesburg.


  • Johannesburg, South Africa Webhelp Full time

    **Advisor** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: - If you’re a confident decision maker and solution finder, looking for an opportunity to step up and shine, then this could be your moment. Concentrix + Webhelp are looking for an experienced individual, driven by results to take on the responsibility of...


  • Johannesburg, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: - If you’re a confident decision maker and solution finder, looking for an opportunity to step up and shine, then this could be your moment. Concentrix + Webhelp are looking for an experienced individual, driven by results to take on the...


  • Johannesburg North, South Africa Communicate Recruitment Full time

    One of the biggest health institutions in the country with a solid footprint in both East Africa and the Middle East is seeking a Senior Treasury Manager to join their Head Office in Johannesburg. The purpose of this role is to fill treasury operations, primary responsibilities will include management of cash forecasting, liquidity and funding, treasury...


  • Johannesburg, Gauteng, South Africa HR Studio Ltd Full time

    Job Title: Senior Financial Operations ManagerWe are seeking a highly skilled Senior Financial Operations Manager to join our team at HR Studio Ltd. The ideal candidate will possess excellent financial management skills, with a strong attention to detail and the ability to work independently or as part of a team.


  • Johannesburg, Gauteng, South Africa People Dimension Full time

    Job Title: Senior IT Operations ManagerIntroductionAt People Dimension, we are seeking a highly skilled and experienced Senior IT Operations Manager to join our team. As an ITIL certified professional, you will be responsible for leading our technical support team and ensuring the smooth operation of our IT services.Key Responsibilities:Manage a team of...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...


  • Johannesburg, Gauteng, South Africa Hatch Full time

    About HatchHatch is a company that applies business and technical expertise to drive positive change in the world.We are seeking an experienced Senior Operations Manager to join our team in Johannesburg, South Africa.


  • Johannesburg, South Africa Prism Placements Full time

    Prism Placements and this Tech business are looking for a hands-on Senior Operations Manager to manage the 3 major teams in their growing entrepreneurial business. Experience & Requirements:B-degree in Business Administration / Operations Management or related with STRONG academicsMin 6-8yrs exp in a similar role where youve excelled at operations management...