Creative Agency Account Manager
5 days ago
**Job Information**:
Job Opening ID
ZR_1064_JOB
Hours of work
Full-time
Industry
Advertising
Location Type
Hybrid (Part office, Part remote)
Salary
R27 000 - R35 000
Remuneration Term
Per Month
State/Province
Gauteng
City
Johannesburg
Country
South Africa
- Advertising agency requires an Account Manager with 3 years’ experience (B2B and TTL) to work on a big corporate account, establishing and nurturing client relationships with professionalism to meet their business needs. This includes managing and driving the team to ensure smooth work flow of projects. Offices are in Parkmore and this is a hybrid role, 2 days remote and 3 days in-office.
**Responsibilities**:
- Administering all day-to-day client service activities
- Establish and maintain productive communication between the Client and the Agency
- Liaising with the creative and traffic team on briefs
- Maintain close contact with the Client
- Assist in the delivery of services to the Client
- Running client status meetings and reporting
- Ability to manage a project from briefing to execution (roll out)
- Grow client portfolio
- Adherence to internal systems and contributing to team effectiveness
- Ensure a smooth and timeous workflow of activities directed at the Client
- Co-ordinate and manage all Agency services to the Client
- Write contact reports and forward these to the Client within 48 hours after every meeting
- Forward recommendations and analyses to the Client
- Briefing: unpacking, understanding, interrogating
- Track hours on ex retainer jobs
- Reconcile hours on ex retainer jobs on completion of project
**Requirements**:
Education and experience:
- 3 year diploma or degree in marketing, communications, advertising or equivalent
- At least 5 years’ TTL experience within an advertising agency
- Chase software
- Trello software will be an advantage
Personal Skills/Attributes:
- Strong interpersonal skills
- Work well under pressure
- Work in a team as well as independently
- Self-motivated and driven with a positive attitude
- Articulate with superior communication skills
- Excellent attention to detail
- Well-presented and professional
- Time management skills and ability to thrive under pressure
- Proactive and agile and leading in approach
- Financial industry experience is a bonus but not a must
**Benefits**:
2 days remote 3 days in-office
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