Sage X3 Business Process Specialist

4 weeks ago

Centurion, South Africa Afgri Full time

The SAGE X3 Business Process Specialist is responsible to provide technical assistance to SAGE users with respect to the operation of the SAGE X3 ERP system.

**REQUIRED MINIMUM EDUCATION/TRAINING**
- Sage X3 Technical Consultant Certification
- Relevant Bachelor’s Degree or National Diploma or studying towards one advantageous

**MINIMUM WORK EXPERIENCE REQUIRED**
- 3 years' experience as Sage X3 Technical Consultant
- 3 - 5 years SAGE X3 end-user experience
- Experience in translating business requirements into solution specifications
- Solid understanding of financial and manufacturing environments

**KEY PERFORMANCE AREAS**
- Facilitate and where applicable execute analysis of business requirements, identifying and proposing to business the most appropriate solutions according to best practice and software standards as defined by AFGRI IT.
- Continuously identify, track and report cost reduction initiatives as input to quarterly reporting.
- Ensure Legal Compliance with all relevant legislation and identify potential risks in all applicable working environments and report to the appropriate forum.
- Provide in-depth technical knowledge regarding the processes in X3 and assist with the resolution of business queries and develops new functionality and reports as required.
- Implement full system audit and security as required and make recommendations and changes to the system configuration as required.
- Provide end-user training and compile training documents is as required.
- Perform other job-related duties assigned, troubleshooting, and assisting with system upgrades.
- Consult on all aspects with regards to the implementation (scoping, guidelines, requirement, data handling, roll out and support).
- Manage users’ requirements and expectations as well as to provide analytical and insightful recommendations to the group, users, and IT team.

**TECHNICAL KNOWLEDGE/COMPETENCIES**
- Experience working in an ERP Sage X3 environment
- Knowledge of new technologies (in relevant field) and maintaining and staying abreast of updates and changes and making the appropriate recommendations
- Experience in MS Office 365 skills
- In-depth knowledge of Sage X3 modules particularly financial, manufacturing or distribution, Purchasing
- In-depth knowledge of Sage X3 architecture & database structure
- Solid understanding of basic accounting principles and data**.**:

- Knowledge of interface building between different systems,

**BEHA**IOURAL COMPETENCIES**
- Conflict management
- Assertiveness
- Good problem-management skills by fostering innovation and a common-sense approach
- Exceptional customer service focus
- Ability to discern urgent situations and prioritise accordingly
- Ability to build collaborative relationships
- Good interpersonal skills
- Strong team player
- High level of attention to detail and quality driven
- A strong proponent of change
- Focused on closing out objectives
- Good interpersonal and communication skills with the ability to listen to understand
- Presentable and articulate in front of all levels of customers
- Delivery focused
- Result driven
- Attention to detail
- Ability to work on multiple concurrent tasks
- Stress Tolerance, Perseverance
- Flexibility and adaptability
- Creative and forward-thinking
- Strong communication skills with both technical and non-technical users
- Strong crisis management
- Planning and organisational skills

**Closing date: 13 January 2023**
- A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner._

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