Grain Business Process Specialist

4 weeks ago


Centurion, South Africa Afgri Full time

To be a trusted advisor in best practice business processes in the Grain Trading environment and to analyse business processes and map them to the relevant IT system.

**MINIMUM EDUCATION/TRAINING REQUIRED**
- Grade 12
- ITIL V4 Foundation or higher an advantage
- JSE Financial Markets Examination will be an advantage
- IT qualification will be an advantage
- Project management qualification will be an advantage

**MINIMUM WORK EXPERIENCE REQUIRED**
- 3-5 years experience in financial concepts and practices
- 3-5 years experience in grain trading concepts and practices
- Experience in business analysis, process design and documentation

**KEY PERFORMANCE AREAS**
- Provide input into Business Applications strategy, relevant IT policies, and the Document and Content Management Strategy
- Assess and anticipate technology projects and recommend appropriate actions with regard to the roadmap
- Report as required on all aspects relating to the approved Business Applications roadmap
- Actively participate in identifying process improvements, error resolution, introducing new solutions to simplify and/or introduce efficiencies, and designing effective solutions to meet business requirements.
- Configure and test the IT system in the relevant module(s) to ensure alignment with the business processes and business requirements
- Provide a business system support and problem resolution function, including training and project delivery, and project management
- Change Management and Training, inclusive of the development of training material must also be provided when required
- Proactively investigate issues, evaluate solutions and drive to resolution
- Oversee the recruitment of competent employees, manage and monitor employee performance standards, identify training and development needs and ensure fair disciplinary action to address deviations
- Ensure that all stakeholders comply with all relevant AFGRI frameworks, policies/procedures and identify potential risks in all applicable working environments and report to the appropriate forum

**TECHNICAL KNOWLEDGE/COMPETENCIES**
- Business process knowledge including the ability to document these processes.
- Strong integrated understanding into other systems.
- Strong understanding of Finance, Regulations, Grain Trading.
- Strong understanding of programming principles.
- Experience working in an ERP (SAP) environment.
- Excellent working knowledge of business processes and agricultural business systems where applicable.
- Ability to create integrated system structures and work practices for self and team.
- Ability to effectively prioritise and execute tasks in a high-pressure environment for self and teams.
- Demonstrated skill in managing the development of optimal business systems.
- Ability to communicate concepts in a concise and eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
- Knowledge of new technologies (in relevant field) and maintaining and staying abreast of updates and changes and making the appropriate recommendations
- Excellent MS Office 365 skills
- Experience in implementing quality guidelines, standards and procedures and alignment with external and internal teams
- Excellent experience in consulting and influencing stakeholders as and when required
- Sound decision-making ability
- Excellent administration skills
- Strong negotiation skills

**BEHAVIOURAL COMPETENCIES**
- Conflict management
- Assertiveness
- Exceptional problem management skills by fostering innovation and a common-sense approach
- Excellent ability to communicate technical information to a non-technical audience
- Excellent ability to listen to understand
- Exceptional customer service focus
- Ability to discern urgent situations and prioritise accordingly
- Ability to build collaborative relationships
- Strong team player
- High level of attention to detail
- Strong focus on quality
- A strong proponent of change
- Detail-oriented
- Strong organizational, analytical and communication skills
- Time management
- Stress tolerance and perseverance
- Flexibility and adaptability
- Strong analytical skills
- High level of integrity and reliability

**Closing date: 06 January 2023**
- A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner._



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