Head of Student Support Services

6 days ago


Sandton, South Africa Kontak Recruitment SA Full time

Woodmead, Sandton, Gauteng - Education

**Head of Student Support Services (JB3449)**

**Woodmead, Johannesburg**
Competitive and Negotiable
We are seeking a dynamic and dedicated individual to lead our Student Support Services as the Director. In this role, you will oversee the provision of essential administrative support services to our diverse student body. Your primary responsibility will be to orchestrate the complete student support value chain, ensuring the seamless delivery of top-tier administrative services that enhance the student experience from enrolment through to graduation.

**Qualifications and Experience**:
3 or more years of experience in student services and operational management within higher education.
Familiarity with learning management systems, either from a developmental or administrative perspective.
Proven track record of 3-5 years in senior management within the higher education sector.
Comprehensive understanding of the student value chain within higher education.
Proficiency in academic planning, assessment processes, and best practices.
Experience navigating regulatory affairs and ensuring academic quality assurance within the higher education landscape.

**Key Responsibilities**:
Spearheading the orientation of new students and furnishing them with comprehensive information resources.
Managing the administrative aspects of distance learning, from registration logistics to graduation requirements.
Responding effectively to student queries, providing efficient resolutions, and facilitating student consultant services.
Collaborating closely with academic faculties, the Dean, and the Faculty to coordinate academic administration services, academic calendar alignment, and operational synergies.
Overseeing library services to ensure that students have access to vital resources.
Playing a pivotal role in graduation ceremonies and certification processes.



  • Sandton, South Africa Educor Full time

    **Head of Student Support Services (JB3449)**: Woodmead, Sandton, Gauteng - Education **Head of Student Support Services (JB3449)** **Woodmead, Johannesburg** Competitive and Negotiable We are seeking a dynamic and dedicated individual to lead our Student Support Services as the Director. In this role, you will oversee the provision of essential...


  • Sandton, South Africa Educor Full time

    **Student Support Service Consultant (JB2213)**: Woodmead, Sandton, Gauteng - Education **Student Support Service Consultant (JB2213)** **Woodmead, Johannesburg** **Market Related** *** Provide excellent, proactive, and prompt student-focused service to all students in all faculties that includes administrative support and assistance. This includes but...


  • Sandton, South Africa ADvTECH Support Office Full time

    **Student Finance Lifecycle Lead** The Student Finance Lifecycle (SFL) process lead is the primary owner of the end-to-end process with the overall goal of managing the financial lifecycle of a student while enrolled in one of our education institutions. **_ Key Roles and Responsibilities_** - Responsible for entire SFL process and departmental functions...


  • Sandton, South Africa Dananda Services Full time

    **Responsibilities**: - To ensure that one week before classes start, study material and documentation required has been uploaded onto the portal. - Complete check list as per material development document per module. - Student Relationship Manager responsibility to manage the face-to-face classes with the Student Support Administrator. Assignments - Check...

  • Student Advisor

    1 week ago


    Sandton, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Student Recruitment **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Head: IT Support

    3 days ago


    Sandton, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...


  • Sandton, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Campus Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...


  • Sandton, South Africa Blueion Support Services Full time

    As a key member of our team at Blueion Support Services, you will play a vital role in supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres. The main focus is on maintaining the integrity and uptime of critical systems running on Windows Server 2022 and SQL Server 2022.Key Responsibilities:Working within an Operations Centre...


  • Sandton, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic Operations **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...


  • Sandton, South Africa Blueion Support Services Full time

    The successful candidate will have a strong background in system administration and a passion for delivering high-quality IT support. As part of our Operations Centre team at Blueion Support Services, you will play a key role in maintaining and supporting our global 24/7 Microsoft-based infrastructure.Key Accountabilities:Contributing to the smooth operation...


  • Sandton, South Africa The Independent Institute of Education Full time

    The IIE (Pty) Ltd is the registered provider of higher education which is offered through the following educational brands: Varsity College, Vega, Rosebank College and the IIE MSA Campus. The Independent Institute of Education’s Central Academic Team is responsible for the academic leadership and governance of the work done at the brands while each brand...


  • Sandton, South Africa Dananda Services Full time

    **Responsibilities include**: **Student Support Teams** - Ensuring that Student Support Managers attend to timeously provide students, before classes start, with all study material and documentation required. - Overseeing the management of the face-to-face classes - Overseeing Student Support Managers make sure all students are contacted and offer support by...

  • Head of Mba

    2 days ago


    Sandton, South Africa Regenesys Full time

    The Head of MBA will be responsible and accountable for setting and advancing the academic postgraduate strategy to Senate in line with the institution’s strategic plans and direction. **TITLE** Academic Head: MBA Programme **REPORTING MANAGER** - Academic Director**SALARY** - Market Related**KEY RESPONSIBILITIES**: **Academic Governance**: - Be...


  • Sandton, South Africa Blueion Support Services Full time

    We are currently seeking a highly skilled Enterprise Windows Server and SQL Server Support Technician to join our team at Blueion Support Services. As a core member of our Operations Centre team, you will be responsible for delivering high-quality IT support and maintaining our global 24/7 Microsoft-based infrastructure.Main Responsibilities:Participating in...

  • Head of CRM

    1 day ago


    Sandton, South Africa Dananda Talent Full time

    Key Responsibilities:Strategic Leadership & CRM System OptimizationDevelop and execute a comprehensive CRM strategy aligned with organizational goals.Leverage CRM systems to effectively manage and optimize student and customer relationships.Oversee the implementation of technology solutions that improve customer/student engagement and retention.Drive...


  • Sandton, South Africa Blueion Support Services Full time

    We are seeking a highly skilled system administrator to join our Blueion Support Services team. As a key contributor to our team's success, you will be responsible for maintaining and supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres.Main Job Functions:Serving as part of an Operations Centre team working a 24/7 shift pattern...

  • Vip Manager

    2 days ago


    Sandton, South Africa Blueion Support Services Full time

    **PURPOSE OF POSITION** The VIP Manager’s main objective is to increase loyalty and gross win from VIP and potential VIP’s. **Logistical Requirements**: This position should be available 24/7 although official workhours are week business hours. **PRIMARY AREAS OF RESPONSIBILITY** - Direct Client Liaison through Call, Text and e mail during USA...


  • Sandton, South Africa Regenesys Full time

    **Job Summary** - and post-test assessments, Portfolios of Evidence (POE), slides and relevant matrixes. **Reports to**: Chief Academic Officer **Qualifications and Experience** - Minimum Qualifications:_ Master’s Degree (preferably M. Com, MBA or MBL) - Minimum Experience:_ - At least 5 years experience in a similar position; - Ability to manage and...

  • Head of Edforall

    2 days ago


    Sandton, South Africa Regenesys Full time

    **About the Regenesys Foundation**: The Regenesys Foundation is a registered non-profit company with Section 18(A) status whose objective is to promote and increase access to quality business education and knowledge throughout the world. The Foundation was established in June 2013 on the premise that access to tertiary education remains a challenge for the...


  • Sandton, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...